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Director - Client Development

2 weeks ago

City Of London, United Kingdom JLL Full time

Job Title: Director – Client Development (Mid‑Senior level, Full‑time, Sales and Business Development) Location: London, England, United Kingdom Position Overview The Client Development team within UK Leasing Advisory is positioned to drive revenue growth on the occupier side of JLL UK Leasing Advisory. Our approach embraces the OneJLL ethos, focusing on: Driving deeper client relationships through continuous connections, data insights and research. Bringing a full spectrum of logical and valuable service offers to clients, tailored to their specific needs regardless of the service line. Owning a revenue target and delivering annual growth, with all efforts aligned to this primary objective. Strategic objectives are split into two main areas: Identifying additional value‑creation opportunities for our existing client base within Leasing Advisory. Targeting, contacting, and building a pipeline of new business relationships that need our services. Key Responsibilities New Business Development Identify, prospect, and develop relationships with potential new clients. Build and maintain a robust pipeline of qualified opportunities. Lead proposal development and client presentations. Negotiate contracts and service agreements across the JLL group. Collaborate with sector specialists and service line experts to craft comprehensive solutions. Client Relationship Management & Revenue Growth Manage and nurture relationships with new clients. Identify expansion opportunities within current Leasing Advisory clients. Develop and execute account growth strategies to increase wallet share and client lifetime value. Collaborate with sector specialists and service line experts to craft comprehensive solutions. Attend and network at relevant branded and property‑related events. Strategic Planning & Market Intelligence Develop annual individual business plans with revenue targets and growth strategies. Monitor market trends and competitive landscape using JLL research and thought leadership tools. Provide market insights to inform service delivery and product development. Participate in industry events, conferences, and networking opportunities. Internal Collaboration Partner with delivery teams to ensure exceptional client service. Work seamlessly to demonstrate OneJLL behaviour with teams from Work Dynamics and Integrated Portfolio Services. Contribute to knowledge sharing and best practice development. Required Qualifications Experience 5‑10 years of experience in commercial real estate services. Proven track record of client relationship management and business development. Experience managing large, complex client accounts (£1M+ in annual revenue preferred). Demonstrated success in new client acquisition and revenue growth. Skills & Competencies Strong understanding of Corporate Real Estate market dynamics and service offerings. Excellent communication, presentation, and negotiation skills. Strategic thinking with the ability to identify and pursue growth opportunities. Relationship‑building expertise with C‑suite executives and decision makers. CRM proficiency and data‑driven approach to business development. Self‑motivated with strong organizational and time‑management skills. Education & Certifications University degree required; MBA a plus. Industry certifications a plus. Ability to travel as needed. Success Metrics Annual revenue growth from existing clients (target: 15‑20%). New client acquisition and revenue generation. Client retention and satisfaction scores. Pipeline development and conversion rates. Cross‑selling success across service lines. Compensation & Benefits Competitive base salary commensurate with experience. Discretionary bonus. Comprehensive benefits package. Professional development opportunities. This role offers the opportunity to make a significant impact on JLL UK Leasing Advisory's growth while working with some of the most prominent organisations in commercial real estate. #J-18808-Ljbffr