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Associate, Client Processing Representative I

2 weeks ago


Manchester, United Kingdom BNY Full time

Associate, Client Processing Representative IJoin to apply for the Associate, Client Processing Representative I role at BNY Overview We are seeking a candidate for the role of Associate, Client Processing I to join our Middle Office Operations team. This role is located in the relevant office location as indicated in the job posting. Responsibilities Performs routine and non-routine client service and transactional support functions. Provides analytics and reporting services to improve and automate transaction processing systems. Advises organizational units/teams to ensure timely delivery of service or resolution of issues. Provides direction to lower-level service roles in the successful delivery of support or service. Processes account-related transactions per scheduled events/client authenticated direction. Answers inquiries and resolves problems or issues. Assesses needs and suggests/promotes alternative approaches to service models. Participates in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions. Solves problems based on an understanding of system intricacies; integrates knowledge with industry standards to provide solutions to internal and external clients. Manages situations requiring adaptation of response or extensive research according to internal or external client response. May be responsible for allocating and checking work of support team members; may be responsible for specific supervisory review, training and approval actions. Qualifications Bachelors degree or the equivalent combination of education and experience; Masters degree a plus. Mutual fund industry background preferred. 4-5 years of total work experience preferred. Experience in accounting support or the mutual fund industry preferred. Benefits and Culture BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/females/individuals with disabilities/protected veterans. #J-18808-Ljbffr