Customer Analytics Manager

24 hours ago


Liverpool, United Kingdom Harnham Full time

Harnham Liverpool, England, United KingdomOverviewCustomer Analytics Manager – Retail | £60,000 | Hybrid (Liverpool, 3 days a week)Are you passionate about using data to truly understand customer behavior and shape business strategy? This is an exciting opportunity to lead a talented analytics team within a major retail brand, influencing decisions at the very top of the organization.As Customer Analytics Manager, you’ll own the customer data strategy, ensuring the business has the insights needed to drive growth and deliver exceptional customer experiences. This role blends hands-on technical capability with strategic influence, giving you exposure to senior stakeholders and a huge platform to make an impact.What You’ll Be DoingLeading and developing a team of six analysts across customer, ecommerce, and engineering.Partnering closely with senior leaders, including the Chief Product, Brand & Commercial Officer, to shape customer strategy.Owning the customer analytics roadmap – from building capability to delivering actionable insights.Using SQL (BigQuery) to interrogate data and enable data-driven decisions.Driving understanding of customer health, behavior, and the impact on business performance.What We’re Looking ForStrong SQL skills (able to read and write queries confidently).Experience in customer analytics, marketing analytics, or ecommerce analytics.Retail background preferred – experience in a data-led environment where customer behavior is key.Proven ability to influence at a strategic level and deliver insight that drives commercial outcomes.A proactive mindset – someone who takes ownership and drives change, not just reports on it.If you’re ready to lead a team, own the customer analytics agenda, and make a tangible impact, this could be the perfect move.DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: AnalystIndustries: Retail #J-18808-Ljbffr



  • Liverpool, United Kingdom Irwin Mitchell Full time

    We are seeking a highly skilled and data driven Digital Analytics ManagerWe are seeking a highly skilled and data driven Digital Analytics Manager to lead our digital analytics strategy and deliver actionable insights that drive business performance. The ideal candidate will be an expert in Google Analytics 4 (GA4) and Google Tag Manager (GTM), with strong...


  • Liverpool L RJ, United Kingdom B&M Full time £45,000 - £80,000 per year

    We're looking for an ambitious and commercially Retail ,minded Insights & Analytics Manager to shape how we use data across our retail business. This is a pivotal role where you'll develop and deliver a new strategic plan for data and analytics, transforming how insights inform decision-making, improve processes, and drive sales performance across the...


  • Liverpool, United Kingdom Harnham Full time

    CRM MANAGER Up to £50,000 | Fully Remote UK | Online Entertainment THE COMPANY A leading UK-based online entertainment platform with a global customer base. Known for delivering engaging digital experiences, this fast‑growing company operates in a competitive, data‑driven industry where customer retention and engagement are critical to success. The...


  • Liverpool, United Kingdom BCT Resourcing Full time

    **Digital Analytics Implementation Engineer - Tealium** **Liverpool** **£80,000 per annum** We are looking for an Analytics Engineer to join a reputable & rapidly expanding business that are currently going through a large digital transformation. This tech led business are looking for someone to take ownership of the implementation of Tealium. You'd be...


  • Liverpool, United Kingdom Harnham Full time

    **Customer Insight Manager** **Up to £60,000 +discretionary bonus scheme + cash allowance** **Liverpool** **THE COMPANY** A company leading personal financial services, and one of the largest providers of mortgages and savings in the United Kingdom. They provide a full range of personal, business and corporate accounts, including current accounts,...


  • Liverpool, United Kingdom SWIFT TEMPS (NORTH WEST) LTD Full time

    **Job Purpose**: Leading a team of customer service representatives to address customer issues relating to deliveries, quality, or service, quickly, calmly and confidently. Supporting our order entry team in efficiently managing their workload according to priority while maintaining a high level of attention to detail. Maintaining a professional...


  • Liverpool, United Kingdom Brigg Scientific Ltd Full time

    This Brigg Scientific client is a successful and growing company based in Greater Manchester. They are looking for an experienced Technical Sales Specialist with a strong background in analytical instrumentation and the drive to generate instrument and associated sales. Working within a small business, flexibility and quick learning will be key to success as...


  • Liverpool, United Kingdom Russell Taylor Full time

    **Analytical Scientist** **£35,000 - £38,000 depending on experience** **Permanent** **Pharmaceutical industry** **Based in Liverpool** **Benefits include Private Medical Insurance, Private Dental Insurance, 33 days holiday and a 10% Pension.** A global Pharmaceutical company is looking to recruit an Analytical Scientist on a permanent basis to their...

  • Senior Analyst

    3 days ago


    Liverpool, United Kingdom Very Group Full time

    About us We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. That’s why we combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate...


  • Liverpool, United Kingdom Harnham Full time

    INFO - SALARY: - £45000 - £58000 LOCATION Liverpool - JOB TYPE - Permanent **CREDIT RISK ANALYTICS LEAD** **£55,000** **LIVERPOOL** **THE COMPANY** We're working with an exciting new FinTech that are in an exciting period of growth. They are well established in their lending and are now looking to grow out their analytics function, with the...