Veterinary Receptionist
2 weeks ago
Holly House vets are thrilled to offer a new opportunity for an experienced Veterinary Receptionist to join our dedicated team in Leeds. We are seeking a professional, passionate, and positive individual who demonstrates enthusiasm and commitment in every aspect of their work. You will be part of a supportive team of vets, nurses, and support staff, all working together to provide excellent care and service. As a receptionist, you will play a vital role in the day-to-day operations of the practice. Your duties will include managing the front desk, answering phone calls and emails, greeting both new and existing clients, and promoting our Pet Health Club. Join a Well Established Team Our main hospital is conveniently located just off the ring road in north Leeds, near Roundhay Park. Our practice boasts excellent transport links to the city centre. Our team comprises 10 vets, 10 RVNs (including our dedicated night nurse team), 6 SVNs, 4 VCAs, and 10 receptionists working to provide 24-hour wrap-around care to our patients at our hospital, general practice clinics and exotics only practice. Having been open now for 30 years, we have developed a range of annual team events and a full schedule of practice meetings, as well as one-to-one career development and professional coaching available to all staff. This role will be based at our Leeds Moor Allerton branch in West Yorkshire. The Skills You’ll Bring to Our Team We are looking for a motivated and experienced individual to join our team. The ideal candidate will have at least one year of receptionist experience, preferably within a veterinary practice, with proven excellent customer service skills. You should be highly self‑motivated, with a passion for delivering exceptional service. Candidates must be able to commute to the branches to cover holidays. Some responsibilities, but not exclusively include: Ensure all visitors are greeted in a professional, friendly, and courteous manner at all times Inform and educate clients, providing excellent customer service in a professional, sympathetic, and courteous manner Convert enquiries into appointments wherever possible to maintain pet healthcare Organise the appointment diary Record, pass on, and personally follow up on enquiries promptly and efficiently Add new client details fully onto the computer system Check and update vaccine/contact details during each visit or phone call Ensure clients pay for services on the day of treatment Secure follow‑up appointments to complete treatment plans wherever possible Educate all clients about practice services Promote preventive health Keep the reception area clean and tidy at all times, especially prepared for the next working day Working Hours This full‑time position offers up to 40 hours per week, working shifts between Monday – Sunday on a rota basis. Hours can be flexible and will be considered for the right candidate. There will be a 1:4 weekend rota with time off in lieu. Benefits 6.6 weeks annual leave Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits – reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care #J-18808-Ljbffr
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Veterinary Receptionist | Flexible Hours
2 weeks ago
Leeds, United Kingdom British Veterinary Association Full timeA veterinary practice in Leeds is seeking an experienced Veterinary Receptionist to manage front desk operations and provide exceptional customer service. The ideal candidate will have at least one year of experience in a similar role and will be motivated to work in a supportive team environment. This full-time position offers flexible working hours and a...
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Veterinary Admin/receptionist
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Leeds, United Kingdom Sandbeck Veterinary Centre Full timeWe are on the search for a special person to join to our front of house team at our independent practice in Wetherby. We can be flexible with the number of hours which would be worked over 3-4 days between the hours of 8am and 7pm and a 1 in 4 Saturday mornings. Our team are passionate about providing the best service for our clients and their pets so...
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Veterinary Receptionist
2 weeks ago
Leeds, United Kingdom IVC Evidensia Full timeJoin to apply for the Veterinary Receptionist role at IVC Evidensia. Holly House vets are thrilled to offer a new opportunity for an experienced Veterinary Receptionist to join our dedicated team in Leeds. We are seeking a professional, passionate, and positive individual who demonstrates enthusiasm and commitment in every aspect of their work. You will be...
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Veterinary Receptionist
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Leeds, United Kingdom Towerwood Vets Full timeVeterinary Receptionist - Towerwood Vets, Cookridge, Leeds, Yorkshire & The Humber - Discipline: Non-clinical Support - Full Time, Part Time - £12.21ph **Are you a confident, enthusiastic individual with a passion for animals and excellent people skills? Join our friendly and fast-paced veterinary practice in Cookridge, Leeds!**: We are currently seeking a...
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Veterinary Receptionist
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Leeds, United Kingdom IVC Evidensia UK Full timeVeterinary Receptionist Join an experienced team at IVC Evidensia UK in Leeds. We seek a motivated, customer-focused individual to support our dedicated practice. Location Leeds Moor Allerton, West Yorkshire. Our main hospital is located just off the ring road near Roundhay Park. Responsibilities Greet visitors in a professional, friendly manner at all...
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Veterinary Receptionist
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Leeds, United Kingdom Vet Record Careers Full timeHolly House vets are thrilled to offer a new opportunity for an experienced Veterinary Receptionist to join our dedicated team in Leeds. We are seeking a professional, passionate, and positive individual who demonstrates enthusiasm and commitment in every aspect of their work. You will be part of a supportive team of vets, nurses, and support staff, all...
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Veterinary Receptionist — Flexible Hours
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Leeds, United Kingdom Vet Record Careers Full timeA veterinary care provider in Leeds is seeking an experienced Veterinary Receptionist to join their team. You will provide excellent customer service, organize appointments, and maintain client records in a supportive team environment. The position offers up to 40 hours per week on a flexible schedule, including weekends. Benefits include 6.6 weeks annual...
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Veterinary Receptionist
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Leeds, Leeds, United Kingdom IVC Evidensia Full time £21,000 - £42,000 per yearWe are hiringHere at Holly House, Ilkley, we are looking for a friendly and approachable Veterinary Receptionist to join our fantastic team. We are seeking a professional, passionate, and positive individual who demonstrates enthusiasm and commitment in every aspect of their work.About The RoleAs a receptionist, you will play a vital role in the day-to-day...
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Leeds, United Kingdom White Cross Vets Full timeVeterinary Receptionist (Part-Time) - White Cross Vets, Guiseley, Leeds, Yorkshire & The Humber - Discipline: Non-clinical Support - Part Time - up to £22,832.92 per annum. **Do you have a passion for animals and delivering excellent customer service?**: **Then this will be the role for you!**: We are looking for a Veterinary Receptionist with a positive...
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Veterinary Receptionist: Patient Care
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Leeds, United Kingdom IVC Evidensia Full timeA leading veterinary services provider in Leeds is seeking an experienced Veterinary Receptionist to join their team. You will manage the front desk, greeting clients and organizing appointments while providing exceptional customer service. The role offers a full-time schedule with flexible working hours, up to £25,484.71 depending on experience. Join a...
