Junior Digital Account Manager or Digital Account Executive

Junior Digital Account Manager or Digital Account Executive Junior Digital Account Manager or Digital Account Executive Kick-start or elevate your digital career with Clevercherry as a Junior Digital Account Manager or Digital Account Executive We’re on the hunt for an enthusiastic, organised, and motivated individual to join one of the region’s most established and exciting agencies. This role is ideal for a current Account Executive, a Junior Account Manager, or a talented graduate with a relevant digital degree (such as Computer Science, Digital Project Management, or Marketing) looking to commence or progress their career. This is a fantastic opportunity to support our Digital team on a large portfolio of digital clients. We are an award-winning, independent and integrated agency. We create exceptional work and continue to win exciting new business with a number of regional and national brands. We are a friendly and diverse team, and are based in an impressive and creative office space, located in central Birmingham. Purpose of Role To provide day-to-day support to the Digital Development Team and the wider Client Services Team. Reporting to and assisting a Senior Digital Account Manager, in the delivery of multiple digital campaigns, projects, and initiatives, helping to maintain strong client relationships through excellent communication and administration. Key Accountabilities Working on a portfolio of clients, ensuring high levels of client satisfaction and acting as a reliable point of contact. Supporting the digital delivery team to ensure products and campaigns are delivered on time, to specification, and on budget. Coordinating and managing project administration, including updating project management software, scheduling meetings, and preparing documentation. Supporting the team by raising jobs and with financial tracking and billing. Assisting in the preparation of proposals, presentations, and reports for client meetings and internal reviews. Conducting quality assurance (QA) and user acceptance testing (UAT) for our digital deliveryli> Developing an understanding of client needs and helping to identify potential opportunities for account growth, flagging these to the Senior Digital Account Manager. Briefing development team on tasks and amendments under the supervision of the Senior Digital Account Manager. Key Skills, Experience and Behaviours We are open to candidates from different backgrounds: Either at least 1 year's experience in a digital agency, marketing team, a similar coordinator/administrative role, or a transferable role. Or a recent graduate with a relevant degree (e.g., Computer Science, Digital Project Management, Marketing, etc.) demonstrating a strong desire to build a career in digital. Exceptional attention to detail and strong organisational and time management skills. Excellent written and verbal communication skills. A flexible, adaptable, and proactive approach to problem-solving. Confident, and enjoys working as part of a team. Good relationship-building skills. Beneficial but not essential Experience with project management software (e.g., Harvest, Asana, Jira, Synergist etc.). Understanding of digital project lifecycles.\Knowledge of agile and waterfall processes. A working knowledge of SEO. Competitive salary – Dependent on experience Company iPhone & Macbook 20 days holiday (plus bank holidays) rising by an additional 2 days each year after 2 years’ service (capped at 25) Fully stocked drinks fridge, snacks and in-house bar Don’t see anything that quite fits your skill set? We’re always happy to hear from talented people, even if we don’t have anything for you right now. Flexible & Remote Working We promote a healthy work-life balance, offering all employees a hybrid approach and flexibility with their working week. Professional Development Be the best that you can be. We’re keen on feeding the hunger of our employees, helping them to learn, grow and develop. Fully Stocked Bar Unlimited coffee, tea, soft drinks, water. Oh, and beer. Our fully stocked bar offers employees the opportunity to relax and build relationships with their colleagues outside of structured work. Like we said, we’re big on work-life balance. Our generous holiday allowance increases each year, so take additional time to visit your friends, go abroad, or relax at home. Team Socials Our Gas Street location puts us slap bang in the middle of town with amazing bars, top restaurants and exciting activities on our doorstep. It’s no wonder we’re always out and about together. Like what you see? Sign up to our mailing list. With over two decades of experience in the industry, we’ve picked up a thing or two. So, if you want to stay ahead in the digital landscape, enhance your creativity, and learn our favourite tips and tricks to unlock your business’ full potential, you’ve come to the right place. #J-18808-Ljbffr