Senior Practice Manager

1 week ago

City Of London, United Kingdom Prenuvo Full time

Senior Practice Manager – Central London Clinic We are recruiting a Senior Practice Manager for our first Central London clinic, responsible for overseeing day‑to‑day operations, ensuring regulatory compliance, driving financial performance, and leading a high‑performing multidisciplinary team. Key Responsibilities Clinical Operations & Leadership Lead all aspects of daily clinic operations to ensure seamless, safe, and efficient service delivery. Build, mentor, and manage a multidisciplinary team of Radiographers and Patient Liaisons. Maintain exceptional patient experience standards aligned with Prenuvo’s global brand. Champion a culture of professionalism, accountability, and continuous improvement. Regulatory & Compliance (CQC) Partner with the Clinical Leader to maintain full CQC compliance across all regulated activities. Lead preparation for CQC inspections, audits, and external evaluations. Uphold data governance, safety protocols, and clinical quality standards in line with UK healthcare regulations. Operational & Financial Management Oversee workforce planning, scheduling, procurement, and facility operations to optimise efficiency. Monitor and analyse KPIs – patient satisfaction, utilisation, and financial performance – and implement improvement action plans. Develop and execute operational plans that support growth and scalability. Manage clinic budgets and ensure alignment with overall business objectives. Sales, Growth & Business Development Drive patient volume and revenue growth through local outreach, community engagement, and partner relationships. Collaborate with marketing and business development teams to execute local patient acquisition strategies. Represent Prenuvo in the community, fostering partnerships and raising awareness of proactive healthcare. What You'll Bring Essential 5+ years of senior leadership experience in private healthcare practice or clinic management, preferably in a high‑end or diagnostic setting. Proven success managing multidisciplinary teams and delivering exceptional patient care and operational outcomes. Strong knowledge of CQC standards, governance frameworks, and UK healthcare compliance requirements. Commercially savvy with experience managing budgets, financial performance, and KPIs. Excellent interpersonal, communication, and stakeholder management skills. Highly organised and proactive, comfortable working in a dynamic, fast‑growing environment. Located within a reasonable commuting distance to Fitzrovia/Central London (under 45 minutes). Desirable Previous clinical background (e.g., radiography, nursing, physiotherapy) with professional registration (HCPC, NMC). BLS Certification. Experience launching or scaling new clinics or healthcare services. Familiarity with MRI or advanced diagnostic imaging environments. Benefits Make a positive impact on patients’ lives and your own health with free, whole‑body scans for team members. Generous annual leave entitlement meeting UK statutory requirements, supporting work‑life balance. UK Workplace Pension scheme with employer contributions. Comprehensive benefits package: health, dental, vision, mental health coverage, and more. Opportunities for growth and career progression in a forward‑thinking company. We value diversity and are an equal‑opportunity employer. Official communication will only come from our authorized domain prenuvo.com; reports of fraudulent offers should be sent to jobs@prenuvo.com. #J-18808-Ljbffr

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