HR Administrator

Job Title: HR Administrator (12 Month FTC) Location: West Bromwich, West Midlands, England, United Kingdom Salary: Competitive Job Type: Full-time, 12 Month Fixed Term Contract, Office Based About Us: Established in 2007, Select Lifestyles Limited provides support to adults with learning disabilities and complex needs within our residential homes, supported living schemes and day centres across the West Midlands. About The Role: The role of the HR Administrator is to provide HR support to the business and existing HR Operations team. You will assist with day‑to‑day HR activities and provide support across the full employee lifecycle. This includes onboarding, contract changes, and off‑boarding processes. In this role, you will liaise with employees and managers at all levels as well as external agencies, ensuring an efficient and professional HR Operations service across the organisation. This position is fully onsite with no hybrid or remote work options. Candidates must be able to commute from West Bromwich. Key Responsibilities Support the HR Operations Team Leader with the full employee lifecycle including onboarding, absence management and offboarding. Provide day‑to‑day HR administrative support, ensuring accurate record‑keeping and effective communication. Complete Right to Work checks, DBS applications and renewals. Confidently handle sensitive or challenging conversations with employees and managers, demonstrating empathy and professionalism. Provide first‑line support to managers on routine HR processes and queries, ensuring accurate guidance on operational tasks and escalating any non‑routine or complex matters. Maintain confidentiality and discretion at all times in line with GDPR. Ensure HR systems are kept up to date to ensure the production of accurate HR metrics and reports. Work collaboratively with colleagues across the organisation, building positive working relationships and contributing to team goals. Prioritise effectively and work under pressure, particularly during peak periods or when dealing with urgent employee matters. Conduct audits on staff files as and when required. Participate fully in the recruitment process including the reviewing and processing of applications, arranging interviews, and participating in the interview process. Essential Qualifications CIPD Level 3 qualification. Confident in handling difficult conversations with professionalism and discretion. Strong administrative and organisational skills with a keen eye for detail. Ability to manage a busy workload and meet deadlines under pressure. Excellent verbal and written communication skills. Able to build effective relationships with colleagues at all levels. Discreet, trustworthy, and committed to maintaining confidentiality. Proficient in Microsoft Office and HRIS systems. A team player with a flexible, can‑do approach. Desirable Qualifications Experience in the social care, healthcare, or voluntary sector. Familiarity with CQC and safer recruitment practices. Benefits Opportunities for training and personal development. 25 days annual leave + bank holidays. Company pension scheme. Long‑service recognition and staff benefits. The opportunity to make a real impact across services that support individuals with learning disabilities and complex needs. Please click on the APPLY button to send your CV and Cover Letter for this role. NB: This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out other duties in keeping with the nature of the post as directed by and agreed with their manager. #J-18808-Ljbffr