Deployment Hub Logistics Coordinator

Petrofac is a leading international service provider to the energy industry, with a diverse client portfolio including many of the world's leading energy companies.

We design, build, manage and maintain infrastructure for our clients. We recruit, reward, and develop our people based on merit regardless of race, nationality, religion, gender, age, sexual orientation, marital status or disability. We value our people and treat everyone who works for or with Petrofac fairly and without discrimination.

The world is re-thinking its energy supply and energy security needs; planning for a phased transition to alternative energy sources. We are here to help our clients meet these evolving energy needs.

This is an exciting time to join us on this journey.

We support flexible working requests and have adopted a hybrid approach for most of our office-based roles. We ask employees to be present in the office at least three days per week.

Are you ready to bring the right energy to Petrofac and help us deliver a better future for everyone?

JOB TITLE: DEPLOYMENT HUB LOGISTICS COORDINATOR

KEY RESPONSIBILITIES:

• The Logistics Coordinators will support the successful performance of day-to-day cross functional service delivery for their assigned contract.
• Be the focal point for offshore personnel on the specified contract and ensure all client requirements are met.
• Working with the Contract Support Lead, foster strong relationships through effective communication and consistent support with both the offshore workforce and the client (where relevant).
• Proactively address and resolve service challenges for employees and the client, ensuring client satisfaction and adherence to contractual requirements and Petrofac governance.
• Maintain a team approach across the Logistics team and the wider Deployment Hub working together to ensure client priorities are met.
• Prepare detailed reports on cross functional performance.
• Ensure all new starts are onboarded correctly.
• Ensure personnel have completed onboarding requirements including CBTs.
• Carry out mobilisation activities.
• Flight bookings where relevant.
• Manage and book PPE.
• Book Hotels, monitor/report on no shows and carry out daily invoice checks as per process.
• Book Medicals including ERT, FTT and monitor/report on no shows as per process.
• Issue check ins.
• Compliance checks.
• Raise requisitions for recruitment of personnel.
• Ensure all offboarding activities are completed across all systems.
• Carry out timely auditing of expenses.
• Accurately record usage of taxis and credit cards as per process.
• Be the point of contact for offshore personnel.
• Resolve pay queries timely, liaising with other parts of the business.
• Manage and maintain all relevant systems i.e. dashboards, ATS, Petrofac Go etc.
• Maintain, create and provide reports as required to Contract Support Lead and for client monthly reporting.
• Support absence management including RTW activities.
• Attend site calls as required.
• Ensure contract data is accurate and up to date including client data sheets and communication/expense codes on Petrofac Go.
• Support cross Hub activities i.e. HR report, Deployment Hub KPI's, improvement activities etc.
• Provide functional reports as required.
• Participate in Ops on Call rota.
• Carry out meet and greet for Medevacs.
• Carry out inductions as part of the induction delivery rota.
• Carry out root cause analysis regularly as problems occur.
• Identify appropriate corrective and preventative actions from root cause findings.
• Ability to analyse data on reports.
• Ability to interrogate systems.

ESSENTIAL QUALIFICATIONS AND SKILLS:

• Logistics (personnel) experience in a busy, changing environment.
• Experience of working in a client facing role.
• Demonstrable experience in Microsoft office; Word, Excel, Power Point etc.
• Ability to organise workload to meet deadlines.
• Self-motivated with the ability to work on own initiative and as part of a wider team.
• A proactive attitude and aptitude for taking on tasks.
• Continuous improvement mind set and application.
• Experience within a fast-paced environment.
• Ability to understand, and adopt, new systems quickly.
• Experience of working in a safety and quality focused environment.