Customer Service Supervisor

2 weeks ago


Larne, United Kingdom B&M Retail Full time

We are currently recruiting for a Customer Service Supervisor to join our team at the Laharna Retail Park in Larne. This is a permanent, part‑time role of 20 hours per week that requires flexibility to work daytime, evening and weekend shifts. As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area, ensuring the team delivers the best service to customers. Responsibilities Be passionate about delivering exceptional customer service Ensure colleagues demonstrate the appropriate behaviours in the checkout area Provide colleagues with the appropriate skills and knowledge Be highly visible and approachable to customers and colleagues Operate and deliver processes that ensure the store meets all legal requirements Merchandise the store to provide a welcoming customer environment that also delivers sales and profitability Protect and safeguard the company assets Qualifications Experience supervising/managing a small team in a fast‑paced retail environment Strong numerical and problem‑solving skills A flexible approach and a ‘can‑do’ attitude The ability to think on your feet Ideal candidates will be enthusiastic, focused and driven team players with a passion for retail and delivering great service. B&M Retail is one of the UK’s fastest growing retailers and with our ongoing expansion plans there has never been a better time to join us. We offer fantastic on‑the‑job training. If you are looking to fast‑track your career, the opportunities are endless. Apply online today to join a great team in a fast‑paced, growing business. B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues. #J-18808-Ljbffr



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