Sales Consultant

The Opportunity We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Heathrow, World Duty Free terminal counters. This is a full‑time opportunity, working 37.5 hours per week. World Duty Free is open from 5am to 11pm, so your shift times could vary across those hours, including before and after, to meet business requirements. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store tasks, including stock management, cleaning and replenishment. What We Are Looking For We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can‑do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements. What We Can Offer You An annual salary of £27,690 A 50% staff discount to use on all of your favourite Molton Brown products 22 days holiday + Bank Holidays A day off for your birthday A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached Free product allocation every quarter up to 5 Molton Brown eligible items Access to discounts/cashbacks from high street retailers Enhanced family leave Healthcare Plan Wellbeing Support Recognition Awards Season Ticket Loans / Cycle To Work Scheme Company Pension Scheme Ongoing development and the opportunity to enhance your skills A company where your voice will be heard and your opinion matters Learning and development opportunities within our business and across our brands About Molton Brown Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect. How We Work Having been selected among the World’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers. Hiring Process Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community. Want to Learn More To find out why 33,000 people across the globe opted for a career with us, visit https://www.kao.com/emea/en/ Privacy policy: https://www.kao.com/emea/en/privacy/ Seniority Level Entry level Employment Type Full-time Job Function Sales and Business Development Industries Advertising Services #J-18808-Ljbffr