Transformation Service Group Lead

Transformation Service Group Lead (Health and Life Sciences Advisory) Join WSP in the UK & Ireland as a senior leader in the Health and Life Sciences Advisory (HLSA) team, leading digital and operational transformation programmes that improve service quality, efficiency, innovation, and outcomes across the health and life sciences sectors. About the role As a senior leader, you will design and deliver transformation programmes that incorporate digital innovation, commercial strategy, policy alignment, stakeholder collaboration, and regulatory compliance. You will identify opportunities to advance the HLSA strategy, lead cross‑functional teams delivering digital, asset optimisation, service transformation, and complex programme management, and expand and develop service range, quality, efficiency and innovation across the teams. Key Responsibilities Lead development and execution of comprehensive transformation strategies for health and life sciences organisations, services or systems. Drive the implementation of change programmes across clinical, digital, research, assets and operational domains. Oversee conversion of strategic goals into actionable plans, business cases, roadmaps and benefits realisation metrics. Manage complex stakeholder networks (internal: clinicians, operational teams; external: regulators, academic, industry, patients) to ensure buy‑in, co‑design and alignment. Apply service design, improvement methodologies (e.g. Lean, Six‑Sigma), digital transformation techniques and technology enablement. Ensure governance, risk, resource, and budget controls across transformation services group. Monitor performance, measure outcomes, adapt course as needed. Liaise with policy, regulatory, innovation bodies; ensure transformation is compliant and aligned with national / local health and life sciences policy. Provide leadership, mentoring and support to project teams and change agents. Agree and manage resource across teams adopting a best athlete approach. Provide quality assurance across capabilities, identifying gaps in expertise to address. Serve as account lead for key target clients and commissions. Deliver service expertise within the HLSA advisory team (~60-70% of time). Key Relationships Managing Director / Operations Director – direct report to Head of Discipline/Managing Director Sector Lead – agree business development targets for the group and resource plan, work collaboratively on key opportunities and proposals. Service Leads in Transformation Group (Direct reports): Service Transformation Director, Asset Optimisation Director, Digital and Transformation Director, Programme Management Director Wider WSP – develop and maintain relationships across WSP in UK and International as key capability group contact in HLSA. External – key clients and stakeholders, industry partners, developers and investors. Qualifications Track record of leading large, complex transformation projects in healthcare, life sciences, or similarly regulated sectors. Experience ideally within a consultancy organisation leading transformation programmes for a range of health or life sciences clients. Experience in strategic healthcare or life sciences planning, digital health, health technology. Ability to analyse and interpret both quantitative and qualitative data; understand policy, regulatory environment. Excellent communication, negotiation, influencing skills; ability to manage multiple stakeholder interests. Capability to manage budgets, resources, risk, and governance frameworks. Experience working with cross‑functional teams; ability to drive cultural change. Clinical, scientific, research or digital solutions experience may be beneficial. Embracing diversity of nationalities, cultures and perspectives; demonstrates managerial courage and constructive feedback. Understanding and appreciation for digital technologies and how they impact WSP’s delivery and design of services. Benefits Hybrid working policy: flex work from home two days a week with opportunities to collaborate in modern UK offices. Inclusivity & Belonging initiatives and employee resource groups promoting a culture of inclusion and belonging. Health & Wellbeing programs: Thrive programme, Virtual GP service, reasonable workplace adjustments, Gymflex scheme, comprehensive menopause support package. Flex your time with “WSP My Hour” – take one hour each day for personal activities with flexible time‑make‑up options. Part‑time and flexible working arrangements, ability to purchase additional leave, use bank holiday entitlement for personal needs. Development and training: supportive environment investing in growth through training, mentoring, and Chartership opportunities. WSP is an equal opportunity employer; we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we interview all disabled applicants who meet the essential criteria and provide workplace adjustments in support of application. #J-18808-Ljbffr