Senior Operations Clerk

Booker • 2-4 Dewar Close, Segensworth West, FAREHAM • Apply by 31-Dec-2025 "Start the New Year with a fresh challenge" We're looking for a dedicated Senior Clerical professional to join our team. Reporting directly to the Stock & Admin Manager, you'll play a key role in ensuring the smooth running of our administration department. Your expertise will support day-to-day operations and help drive efficiency across the business. Ready to take the next step in your career? Apply today and start the New Year with a fresh challenge\Interviews will be held the first week of January. What is in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package You will be responsible for What You'll Do Support daily operations: Assist the administration department through pinch points and provide cover for sickness and holidays. Manage workforce planning: Oversee timesheets for each shift, authorise holidays, and ensure adequate cover to maintain performance. Customer Service oversight: Monitor and investigate queries to deliver timely resolutions. Stock control: Participate in stock take setup and compliance, liaising with Warehouse Team Managers to support operational clerks. Order processing: Ensure efficient order capture and timely handling of late picks. Invoice management: Release store invoices within agreed timescales. Team leadership: Supervise and develop direct reports, conduct annual appraisals, and manage disciplinary/grievance matters in line with policy. Health & Safety: Oversee workplace safety standards and compliance. You will need What We're Looking For Previous experience in a clerical or administrative leadership role. Strong organisational skills with the ability to manage multiple priorities. Excellent communication and problem-solving abilities. Knowledge of HR processes and Health & Safety compliance is desirable. A proactive approach and confidence in decision-making. The working days and Hours for this role are 2pm-10pm Sunday - Thursday About us Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK. Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we're a place where Everyone's Welcome. We know life looks a little different for each of us. That's why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you. We're proud that Booker is a Disability Confident Committed employer and we're committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com Please note We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview. *Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco* For more information about us please visit www.bookergroupjobs.co.uk #J-18808-Ljbffr