Family Liaison Officer

Job TitleFamily Liaison Officer (FLO) / Attendance SupportLocationBricklehurst Manor School, Stonegate, East Sussex, TN5 7ELSalaryUp to £31,500 per annum, not pro rataHours37.5 hours per week, Monday to Friday, 8:00 am – 4:00 pm (including one 5:00 pm finish)ContractPermanent, Term Time OnlyStart DateFebruary 2026UK applicants only – no sponsorshipAbout the RoleBricklehurst Manor School values strong relationships between school and home. We seek a passionate, proactive, empathetic Family Liaison Officer / Attendance Support to join our dedicated team and make a lasting impact in our thriving school community. This rewarding role helps families overcome challenges, supports children to flourish, and ensures every pupil is fully engaged and thriving.Your Key ResponsibilitiesBuild trusted relationships with families to promote positive engagement with Bricklehurst Manor SchoolAct as the main point of contact for families needing advice, guidance, or supportIdentify and address barriers affecting attendance and wellbeing, creating tailored plans of actionLiaise professionally with external agencies such as Social Care, NSPCC, Early Intervention Teams, Police, Housing, and Health ServicesCarry out home visits when required and maintain regular communication with familiesAttend and contribute to multi‑agency meetings, ensuring coordinated and effective support for pupilsSupport senior leaders in identifying and addressing attendance concerns or patterns of absenceMonitor and review pupil progress, attendance, and wellbeing data to inform interventionsAct as Deputy Designated Safeguarding Lead (DDSL), keeping safeguarding knowledge and training currentMaintain accurate and confidential records, including case studies, reports, and referralsWho We’re Looking ForWe’re seeking a compassionate, confident communicator who thrives on helping others and building strong, positive relationships. You’ll genuinely care about making a difference, not just for pupils but for their families and the wider school community.You Will BringGCSEs (or equivalent) in English and MathsExperience supporting children, young people, or families in a school or community settingA strong understanding of safeguarding, confidentiality, and child protection proceduresThe ability to work collaboratively with teachers, families, and multi‑agency professionalsExcellent organisational and communication skills with a calm, empathetic approachA proactive, solution‑focused mindset and a genuine passion for helping children succeedAbout the SchoolBricklehurst Manor School is a brand‑new, co‑educational SEMH school located in Wadhurst, East Sussex, for pupils aged 11–16. The school will cater for up to 60 pupils with Social, Emotional and Mental Health (SEMH) needs and associated additional needs. This unique opportunity allows you to join at inception, shaping culture, ethos, and learning environment. With small class sizes and a strong focus on personalised support, the school provides a nurturing, inclusive setting where every pupil can build confidence, resilience, and achieve their full potential. We are part of Acorn Education, the UK’s leading provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group.BenefitsLife AssurancePension scheme with options to increase your contributions“Your Wellbeing Matters” – access to a wide range of first‑class mental health support services and physical health checksFlexible Benefits Platform – VistaA wide range of health, wellbeing, and insurance benefits100’s of discount options valid in the UK and abroadCycle to Work SchemesElectric Car Purchase SchemeCritical illness coverFamily Growth Support – inclusive benefits covering enhanced maternity and paternity leave, and paid fertility treatment supportAdditional TermsYou’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit.We reserve the right to close the vacancy early if we receive a high volume of suitable applications.All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. #J-18808-Ljbffr