Customer Service Agent

2 days ago


York Place, United Kingdom Candidate Source Full time

We are looking for Customer Service Agents with previous telephony experience within Financial Services firms to join an exciting project in Edinburgh. 

As a Customer Service Agent, you will be:

Taking inbound calls on general service-related enquiries.
Supporting Vulnerable Customers.
Logging and updating systems relating to customer issues.
We’re looking for a Customer Service Agent with:

Financial services industry experience, including previous telephony roles.
Experience in resolving customer queries and updating client systems.
Ability to commute to Edinburgh for onsite working.
This will be an initial 3-month contract, with a start date scheduled for 26th January 2026, but comes with the likely option to extend further for successful candidates. 

You will be working Monday-Friday, (37.5 hours per week) full time on client site in Edinburgh. 

In return, you will receive a salary of £150 per day, via an umbrella company. 

To apply for this role as Customer Service Agent, please click apply online and upload a copy of your latest CV.

Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to


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