Customer Service Advisor
1 week ago
Social network you want to login/join with:Our client is a successful and well-established company based in Redditch. Due to their continued success, they are looking for a confident, positive, and proactive Customer Services Coordinator to join their experienced and dedicated team. If you have customer service, coordination, or account management experience, this is an exciting opportunity to be considered.Customer Services key duties include:Make daily outbound calls to ensure coordination with customers and installers during installations.Receive phone calls from customers, answering general inquiries and complaints.Liaise with Project Managers to ensure work is completed on time.Work towards and achieve targets and Key Performance Indicators (KPIs) for your region.Log service calls and issues accurately in the CRM system.Ensure remedials are completed to customers' satisfaction before signing jobs off.Accurately update systems and reports.Monitor and track the status of all installs.Execute all elements of the installation process to provide an extraordinary customer experience.Be the point of contact to follow up on any issues arising during installations in the region.Undertake the collection of monies from customers related to installations in the region.Support the completion of any outstanding works within a reasonable timeframe.Check and submit invoice paperwork to ensure on-time payments.Support the complaints process (where applicable) to ensure complaints are handled quickly and efficiently.Skills and experience required:Excellent communication skills and customer awareness, with a caring and empathetic approach.Customer service experience.Ability to work under pressure and meet deadlines and targets.Experience with Microsoft Office packages and Outlook.Experience dealing with customer complaints.In return, you can expect a basic salary of £24,000, with a bonus after probation based on customer care and feedback. Working hours are 9-5 pm, Monday to Friday, with free parking. If you believe you have the skills and experience we are looking for, please call Michelle Laight at 01527 591091 or click APPLY. #J-18808-Ljbffr
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Customer Service Advisor
2 days ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeJob Title: Customer Service Advisor **Job Type**: Permanent, Full time Location: Redditch (must drive due to location) **Salary**: £19,000-£24,000 Job Description for Customer Service Advisor: Would you like to work with an established company with a national presence and lots of scope for career progression? We have the exciting opportunity to recruit...
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Customer Service Advisor
7 days ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeCustomer Services Advisor Redditch office based £28,000 per annum Are you passionate about delivering outstanding customer service and ensuring every client has a smooth, positive experience from start to finish? Were looking for a proactive and organised Customer Services Advisor to join our friendly team at our Head Office in Redditch. In this vital role,...
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Customer Service Advisor
3 days ago
Redditch, United Kingdom Arden Personnel Full time**Customer Service Advisor - Redditch - £11.28 per hour increases to £11.80 - Permanent Part-Time** This is a fantastic opportunity for a Customer Service Advisor looking for a role based in Redditch.Working for our client who has been delivering credit management services to the construction industry for over 30 years.Services include business...
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Customer Service Advisor
5 days ago
Redditch, United Kingdom MERJE Ltd Full time**Monday-Friday 9am-5pm** **Redditch** **Hybrid working available!** Do you have a passion for providing a world class customer service? Are you looking to join a business that will be growing over the next 12 months? This role will involve you dealing with inbound calls from customers who will have general queries, complaints or may even require your...
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Customer Service Advisor
1 week ago
Redditch, United Kingdom Pertemps Redditch Industrial Full timeCustomer Service Advisor Redditch Permanent Role £22,286 Remote & Home working combined I am looking for an enthusiastic and professional Customer Service Advisor to join a company based in Redditch. This is a fantastic opportunity to join an established company that are currently growing and can offer a real career path to someone who is drivento make this...
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Customer Service Advisor
2 days ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeCustomer Service Advisor Permanent Monday to Friday 9-5pm potential to work from home 50/50 after initial training. Redditch £22,000 per annum Are you looking for an opportunity in Customer Service ? Due to increased growth within the business I am looking for a confident Customer Service Advisor to join a busy after sales team based at a very successful...
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Customer Service Advisor
1 week ago
Redditch, United Kingdom Workforce Staffing Ltd Full timeJob Title: Customer Service Advisor Location: Redditch **Salary**: £22k rising to £23.5k after 12 months Hours: 9am-5pm Our client is a specialist in their field and is looking to recruit an experienced customer service advisor to join their team. Customers are their number one priority and all employees are encouraged to go the extra mile to help their...
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Technical Customer Service Advisor
1 week ago
Redditch, United Kingdom ASC Connections Ltd Full timeJob DescriptionA Technical Customer Service Advisor is required to join a well-established manufacturing company based in Redditch. This is a customer-facing role where you'll be responsible for delivering effective account management and providing technical drawing support.As a Technical Customer Service Advisor, your responsibilities will include:Creating...
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Technical Customer Service Advisor
3 weeks ago
Redditch, United Kingdom ASC Connections Ltd Full timeJob DescriptionA Technical Customer Service Advisor is required to join a well-established manufacturing company based in Redditch. This is a customer-facing role where you'll be responsible for delivering effective account management and providing technical drawing support.As a Technical Customer Service Advisor, your responsibilities will include:Creating...
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Customer Service Advisor
2 weeks ago
Redditch, United Kingdom Workforce Staffing Ltd Full timeJob Title: Customer Service Advisor Location: Redditch **Salary**: £24,000 Per Annum Hours: Monday to Friday 9am-5pm working 37.5hrs An excellent opportunity has arisen to work for a UK market leader based in their Redditch office. Our client is a family run organisation that was founded 30 years ago and offers customers full support every step of the way...
