Membership Experience Host
2 weeks ago
As a Host at Everlast Gyms, you’ll be the first friendly face our members see when they walk through the door. More than just reception, this is a member‑facing sales and service role where you’ll play a key part in driving memberships, supporting retention, and ensuring every visitor feels welcome. You’ll also take on key‑holder responsibilities, contribute to club operations, and support the wider team in delivering an exceptional member journey. What You’ll Be Doing Welcoming members and guests, ensuring every interaction is positive and professional. Supporting membership sales and retention by providing excellent service and guidance. Driving secondary spend KPIs by promoting products and services available in‑club. Maintaining a high standard of cleanliness and hygiene across the club. Acting as a competent key holder, opening and closing the club as required. Handling administrative duties, including use of the membership software system. Staying informed about fitness challenges, classes, and gym floor focuses, actively taking part to promote engagement. Supporting the Fitness Manager and wider team in delivering gym floor initiatives. Ensuring member feedback and complaints are handled professionally and escalated when needed. Actively experiencing the products and services on offer so you can confidently recommend them to members. Qualifications Outgoing, positive, and passionate about delivering great customer experiences. Confident in administration and able to handle day‑to‑day club systems. Sales‑focused, with the drive to hit membership and retention targets. Flexible and adaptable – able to work varied shifts and step into operational/key‑holder duties when needed. Passionate about fitness, with a genuine interest in our products and services. Ambitious, with a willingness to learn and develop your skills for future progression. Why Join Us? We offer more than just a job – at Everlast Gyms, you’ll be part of a fearless team with opportunities to grow across the wider Frasers Group. Here’s What You Can Expect Free gym membership. 20% discount across all Frasers Group brands. Monthly Frasers Champion awards – winners receive double their salary for the month. Opportunity to deliver personal training sessions (if qualified). Training and development opportunities to grow your career. Our Principles Think without limits – move fast, think fearlessly, and take the team with you. Own it and back yourself – own the basics, your role, and the results. Be relevant – to our people, our partners, and the planet. Seniority level: Not applicableEmployment type: Part‑timeJob function: OtherIndustry: Wellness and Fitness Services #J-18808-Ljbffr
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Membership Experience Host — Free Gym Membership
2 weeks ago
Manchester, United Kingdom Frasers Group Full timeA leading fitness company is looking for a part-time Host to be the welcoming face for members at Everlast Gyms. In this member-facing role, you will drive membership sales, support retention initiatives, and contribute to a positive gym experience. Key responsibilities include maintaining cleanliness, assisting with administrative tasks, and promoting...
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Membership Experience Host
2 weeks ago
Greater Manchester, United Kingdom Everlast Gyms Full timeRole Overview Welcoming members and guests, ensuring every interaction is positive and professional. Supporting membership sales and retention by providing excellent service and guidance. Driving secondary spend KPIs by promoting products and services available in-club. Maintaining a high standard of cleanliness and hygiene across the club. Acting as a...
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Membership Experience Host
2 weeks ago
Manchester, United Kingdom Everlast Gyms Full timeWelcoming members and guests, ensuring every interaction is positive and professional. Supporting membership sales and retention by providing excellent service and guidance. Driving secondary spend KPIs by promoting products and services available in-club. Maintaining a high standard of cleanliness and hygiene across the club. Acting as a competent key...
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Membership Experience Host | Drive Growth
2 weeks ago
Greater Manchester, United Kingdom Everlast Gyms Full timeA well-known gym chain in Greater Manchester is seeking a Host. In this member-facing role, you'll provide excellent customer service, promote memberships, and ensure a welcoming environment. Key responsibilities include welcoming guests, supporting sales, and handling key holder duties. You'll enjoy benefits such as free gym membership, discounts, and...
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Workplace Experience Host
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