Customer Services
2 weeks ago
Job Title: Customer Services Co-Ordinator Location: Newbury Salary: Up to £27k per annum (dependent on experience) + performance-based bonus Job type: Full Time - Permanent (9am to 5pm Mon to Fri) Kosnic Lighting have a fantastic opportunity for a talented Customer Services professional to join our exciting and growing company. This is your chance to utilise your extensive experience in a busy role where you'll be able to help and build relationships with customers. This is not a call centre environment but you must have an excellent telephone manner and high attention to detail. About The Role The first point of contact for all customer queries Process orders accurately and in timely manner Ensure customers' experience with Kosnic is first class and liaise with other departments to deliver to customers' needs Utilise commercial sense and sales skills to upsell or cross sell where appropriate Provide support to the Key Account Manager and sales team Assist with processing debit and credit notes and handling customer requests and complaints About You A genuine passion for delivering excellent customer service and experience of working in a similar environment Excellent telephone manner, showing versatility in your approach to each customer Enjoys working in a small team Ability to remain calm under pressure Highly organised, flexible and willingness to learn about technical products Enjoys helping others and have a friendly personality Proficiency in Excel, Word and Outlook and working with data systems (Odoo) Strong organisational skills and methodical approach A 'can do' attitude is essential, along with the desire to help others and resolve issues Experience in a customer service role within an electrical or lighting industry would be ideal, however, full training will be provided so an eagerness to deliver excellent service, learn and be motivated is more important. Company Is Offering Salary up to £27k (dependent on experience) and performance related bonus Starting holiday entitlement of 23 days plus Bank holidays increasing up to 27 days Private healthcare cover which includes dental and optical cashback Pension Contribution to gym membership Up to 3 chillax days a year (unpaid leave) Cycle to Work scheme Major discount on our cool company lighting products Free hot drinks Free parking We love to socialise and celebrate - Christmas party, Chinese New Year, and lots of eating generally Additional Information Please only apply if you live within travelling distance to Newbury. Candidates must have the right to work in the UK. Notice to all Recruitment Agencies - we do not require help with this vacancy, thank you. Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: Customer Services Executive, Customer Service Representative, Customer Support, Customer Service Executive, Telemarketing, Account Management, Sales, Customer Services, Customer Service Consultant, Customer Service Administrator, Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will be considered for this role. #J-18808-Ljbffr
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Customer Service Assistant
1 week ago
Newbury, United Kingdom Dovetail Human Resource Services Full time* 2 years customer service experience - Intermediate/Advanced level of Microsoft Excel - Well developed problem solving skills Customer Service Assistant Newbury town centre Office based Monday to Friday, 08:30 - 16:30 £22,000-£24,000 DOE 25 days holiday KPI bonus scheme Private Healthcare - Vitality Death in Service x 4 Free eye test Salary sacrifice...
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Customer Services
2 weeks ago
Newbury, West Berkshire, United Kingdom Kosnic Lighting Full time £20,000 - £30,000 per yearJob Title:Customer Services Co-OrdinatorLocation:NewburySalary:Up to 27k per annum (dependent on experience) + performance-based bonusJob type:Full Time - Permanent (9am to 5pm Mon to Fri)Kosnic Lighting have a fantastic opportunity for a talented Customer Services professional to join our exciting and growing company. This is your chance to utilise your...
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Customer Services
1 week ago
Newbury, United Kingdom Account ICM Pro Logistics Ltd Full timeLee and Paul are looking to expand their team and looking for someone who can give their clients exceptional customer service. Are you looking to work in a fast pace customer services environment, if so this could be the role for you. My client is not looking for previous customer service experience, they are happy to train if you have excellent...
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Customer Services Coordinator
1 week ago
Newbury, United Kingdom Dovetail Human Resource Services Full time* Ability to learn technical products information - Must have experience of order processing - Able to demonstrate customer Service experience Job Role: Customer Services Co-Ordinator - Contract 18 months - may become permanent. Location: Newbury **Salary**: £20,000 - £21,000 DOE plus potential company bonus of £1000K plus depending on company...
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Customer Services Coordinator
1 week ago
Newbury, United Kingdom Dovetail Human Resource Services Full time* Ability to learn technical products information - Must have experience of order processing - Able to demonstrate customer Service experience Job Role: Customer Services Co-Ordinator - Contract 18 months - may become permanent. Location: Newbury **Salary**: £20,000 - £21,000 DOE plus potential company bonus of up to £1600 paid quarterly, depending on...
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Customer Services
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Newbury, United Kingdom Account ICM Pro Logistics Ltd Full timeWe have an amazing opportunity to join a highly successful organisation, you will be able to get full training on the job, and you will also gain industry-recognised qualifications. - You will enjoy talking to people, listening, and building rapports quickly - it is important to know the clients to understand their requirements - You will have amazing...
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Customer Service Advisor
4 days ago
Newbury, United Kingdom West Berkshire Council Full time**Salary** From £25,583 to £32,061 per annum (Grade DF) **Contractual hours** 37 **Basis** Full Time **Package** Permanent **Job category/type** Customer Service **Date posted** 17/09/2025 **Job reference** REQ00000800 Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where you can...
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Customer Service Advisor
6 days ago
Newbury, United Kingdom apetito Full timeOverview: **This role is working 30 hours per week, any 4 in 6 days** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer Services Advisors are that...
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Customer Services Executive
2 weeks ago
Newbury, United Kingdom Personnel Selection Full timePersonnel Selection are excited to be working alongside this fantastic small business, based in Newbury. This role will be offered on a temp to perm basis and the hours of work are 8:30am to 5pm Mon to Thurs, with a 4pm finish on a Friday (45 min lunch break). This is a fantastic opportunity to join a friendly, customer focused business as their Customer...
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Customer Service Advisor
2 weeks ago
Newbury, United Kingdom apetito Full timeOverview: **The Role and Team** **This position is working 37.5 hours, any 5 in 6 days.** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...
