National Account Executive

1 day ago

Welwyn Garden City, United Kingdom PayPoint plc. Full time

Main Purpose of RoleTo provide an interface between the PayPoint Retail Management team and the managed retail accounts with a key focus on estate development and the project management of product and device implementations.Key Objectives:Develop a thorough understanding of the PayPoint business, including installation and operational proceduresProvide a based interface between PayPoint and the managed retail accountsProvide operational and administrative support to the Retail Management team and managed retail accountsMain ResponsibilitiesPerformance ReportingCompile, review, and issue daily and periodic reports to retailers, including transaction and SLA reports. This function should also include:Identifying and escalating within the team if particular sites (or retailers) are experiencing transaction declines or issues outside of normal trendsEscalation within the team if reports are believed to be deficient or fail to be delivered plus resolution of the issue and reissuance of reportsMonthly reporting of sales activity and business resultsTo manage the Retail Management inbox promptly and efficientlyTo oversee the completion of all managed retail company owned account installations, change of ownerships and decommissionsTo liaise with internal teams on a regular basis to ensure processes and actions are followed correctlyTo take ownership of managed retail account operational issues as appropriate and escalate to resolution within PayPoint as requiredIn conjunction with the Retail Management team through thorough research and mapping, plan and manage device and/or product rollouts for all new and existing managed retail accountsSupport the Retail Management team on projects which will deliver commercial benefit to PayPointWork with other departments within PayPoint both locally and nationally on the design and implementation of value-added products and services to our customerEstablish and develop relationships with retailers at all levelsMonitor retailers’ sales performance in terms of their contribution and profitabilityOngoing competitor analysisExecute the EPoS data import processes for symbol group promotions, transposing and maintaining the promotions for each group within the defined SLAsPerform EPoS price file data import/export tasks in accordance with internal controls and processes within the defined SLAsThe above is not an exhaustive list of duties and you will be expected to perform different tasks, as necessitated by your changing role within the organisation and the overall business objectives of the #J-18808-Ljbffr

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