Breakdown and Recovery Coordinator

2 weeks ago

Widnes, United Kingdom TipTopJob Full time

Breakdown and Recovery Coordinator TipTopJob – a leading provider of 24‑hour Breakdown and Recovery Services operating for over 40 years, supporting Local Authorities, Blue Light Emergency Services, major Motoring Organisations and private companies nationwide. Locations: Telford, Stafford, Widnes, Preston, Burnley Salary: From £14.00 per hour (dependent on shift and experience) Shift Pattern: 4 days on, 2 days off – 12‑hour shifts (day and night shifts available) Contract: Full‑time, Permanent Key Responsibilities Coordinate and deploy recovery resources efficiently across all active jobs Monitor job progress through to completion Manage driver workloads and map nearest available resources Answer and manage high‑volume inbound and outbound calls Liaise with administrative staff and recovery teams Raise workload issues or operational concerns with management Provide training and support to colleagues as required Handle customer enquiries professionally in person and by phone Ensure accurate documentation and compliant handling of personal data (GDPR) Conduct property searches with integrity and confidentiality Skills & Qualifications Strong communication skills (written and verbal) Ability to work under pressure and remain calm in urgent situations Excellent problem‑solving and decision‑making abilities Strong organisational skills and attention to detail Ability to work independently and as part of a team Flexible, proactive, and positive attitude Strong interpersonal skills and professionalism Target‑driven and comfortable working to deadlines Understanding of health and safety requirements Additional Information Police Vetting is required for this role. Failure to achieve and maintain clearance may result in withdrawal of offer or termination of employment. Alternative shift patterns may be considered and discussed at interview. If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply. Seniority level: Entry level Employment type: Full‑time Job function: Administrative Industries: Advertising Services #J-18808-Ljbffr

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