Support Worker

Support Worker – Join Our Growing Team in Winsford Job Title: Support Worker Hours: 24-36 hours week Pay: £12.61 per hour Service: 3L Chapel House / Crook (We Change Lives) Make a Difference Every Day - We Change Lives is Growing - and You Could Grow With Us. We Change Lives is expanding our services, and we’re looking for compassionate, motivated people to join us on this journey. Whether you’re experienced in care or just starting out, this is your chance to build a meaningful career with a charity that truly invests in its people. If you’re caring, committed, and passionate about helping others live fulfilling and purposeful lives, we’d love to welcome you to our growing team in Winsford. About Chapel House Chapel House is a bright, welcoming home full of character, converted from a former school on Chapel Road. Our residents enjoy a vibrant and supportive environment, featuring: Ten personalised bedrooms A spacious, lively lounge Five accessible bathrooms A private garden and sensory room Home-cooked meals from our fully equipped kitchen On-site laundry 24/7 nursing care for adults with acquired brain injuries As part of our expanding 3L services, Chapel House delivers personalised, high-quality care that promotes independence, dignity, and meaningful outcomes. About Crook Once a community chapel, Crook has been thoughtfully transformed into a warm, six-bed home supporting people with complex health needs and acquired brain injuries. The service includes: A spacious lounge and dining area Fully wheelchair-accessible entrance Six bright, customisable bedrooms A private garden with summer house Nutritious home-cooked meals On-site laundry Everything we do at Crook is shaped around the people who live there— their goals, routines, choices, and aspirations. A Day in the Life of a Support Worker No two days are the same—and that's what makes this role so rewarding. You will support adults with learning disabilities and complex health needs using a person-centred approach. This includes: Personal care and daily living support Encouraging independence and confidence Positive behavioural support Building strong, trusting relationships Celebrating progress — big or small Making each day meaningful and purposeful With full training and ongoing guidance, you will always feel confident and supported. Why Join We Change Lives? We Change Lives is proud to be a growing, values-led charity that puts people—both staff and residents—at the heart of everything we do. We offer: £500 Welcome Bonus (T&Cs apply) Fully funded training & qualifications £150 bonus for completing Level 2+ £50 bonus for passing the Care Certificate Free Blue Light Card + a range of staff discounts Free meals on all 12‑hour shifts £200 Refer‑a‑Friend Bonus Christmas Double‑Time Pay Investment in modern care technology, with full training Genuine career progression across our expanding services When you join We Change Lives, you are joining a team that grows together, supports each other, and strives to change lives every single day. Who We're Looking For No experience? No problem. If you have the right values and a real passion for supporting others, we will provide all the training you need. You will be a great fit if you are: Compassionate and patient Motivated to make a real difference A good communicator Reliable, positive, and proactive Passionate about empowering people to live the lives they choose Job Description Job Title: Support Worker Responsible to: Service Manager Responsible for: The People We Support Job Summary To work under the direction of the Service Manager to meet the needs of the people we support, promoting an environment that provides high-quality, personalised care through individual consultation, continued development, and learning. Key Responsibilities Colleagues Mentor new colleagues during induction to support high-quality care delivery Participate in supervision, observation and appraisal processes Provide effective communication including accurate written reports Business Follow WCL financial procedures Act in line with the organisation's environmental and sustainability principles The People We Support Help maintain a caring environment aligned with best practice, guidance and legislative requirements Contribute to clear and effective communication with all stakeholders Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities and engagement) Seek and share the views and preferences of the people we support Promote high levels of satisfaction among people we support, families, colleagues and commissioners Support the Service Manager with complaints and concerns following WCL policy Maintain positive relationships with families, the community, and external partners Understand and implement safeguarding procedures Safeguarding Complete Safeguarding of Vulnerable Adults and Mental Capacity Act training Recognise and report safeguarding concerns appropriately Health and Safety Take reasonable care of your own and others’ health and safety Cooperate with the employer to ensure compliance with legislation Avoid misuse of equipment or systems provided for safety Support the Service Manager in maintaining a safe environment Data Protection Respect confidentiality in line with the Data Protection Act 2018 and ISO27001 Use and share information only with authorised people and for authorised purposes This job description is not exhaustive and may be amended to meet service needs. Person Specification Qualifications Desirable: A recognised health or social care qualification Experience Additional relevant training or qualifications Essential: Evidence of wanting to professionally develop, willingness and ability to learn Desirable: Experience supporting people with disabilities, older people, dementia or mental health needs; experience working as part of a team Technical Skills Essential: Ability to handle basic numerical data, including simple financial information; Ability to use Microsoft Office (Word and Outlook) Desirable: Ability to use WCL transport or own transport when required Personal Qualities Essential: Understanding of fairness and valuing diversity; Understanding of safeguarding vulnerable adults and the ability to recognise concerns; Ability to work positively and flexibly as part of a team; Positive values relating to disability, older people, dementia and mental health; Understanding of WCL's key statements and how to demonstrate them; Ability to provide high-quality support to people with learning disabilities, dementia and mental health needs; Good verbal and written communication skills; Ability to listen sensitively; Strong interpersonal skills; Ability to develop and maintain positive relationships with others Desirable: Ability to plan, organise and prioritise tasks; Understanding of positive, person-centred support planning Ready to Change Lives? Apply Today If you’re looking for a role with purpose—and a chance to grow as part of our expanding organisation—we’d love to hear from you. Apply today and our friendly recruitment team will be in touch to guide you through the next steps. About We Change Lives & 3L Care We Change Lives is a growing charity based in North West England. We support individuals with learning disabilities, physical disabilities, mental health needs, dementia and older people, helping them live the lives they choose. 3L Care provides specialist nursing and social care for adults with acquired brain injuries and complex needs. Together we are stronger—and together, we truly change lives. #J-18808-Ljbffr