Warehouse Team Lead

About the role: At HeliosX, we’re looking for a dynamic Warehouse Team Lead to take charge of the daily rhythm of our fast‑paced warehouse. In this pivotal position, you’ll oversee safety standards, optimise staff rotas, support performance development and keep our consumables fully stocked to ensure seamless operations. You’ll collaborate closely with our Pharmacy and Packing teams to make sure every MedExpress order is dispatched with precision—meeting key targets and exceeding customer expectations. If you’re a proactive problem‑solver who loves cross‑department teamwork and communicates with confidence, this is the perfect opportunity to make a real impact. The role will be based full‑time in Leamington Spa with a rolling schedule of 4 days on / 4 days off (9am‑9pm). What you’ll be doing in the role: Oversee Goods In / Goods Out processes to ensure smooth, accurate and timely stock movement. Work closely with pharmacy and packing teams to keep all stock replenished and ready for operational needs. Lead the team in scanning out orders and preparing parcels for courier pickup with precision and efficiency. Maintain excellent organisation of storage areas and scan‑out stations to support a clean, efficient workflow. Ensure daily waste management, including removing trash and breaking down boxes to maintain a safe and tidy workspace. Act as a Health & Safety champion, ensuring all policies and procedures are consistently followed. Create, organise, and manage staff rotas, accurately recording dispatch and non‑dispatch activities. Ensure all weekly operational reports are completed accurately and submitted on time. Make sure all staff and temporary workers have completed required training and have signed all relevant SOPs. Communicate clearly and confidently to ensure all team members understand their duties and delegated responsibilities. Conduct 1:1 meetings and performance reviews with direct reports to support development and improvement. What you’ll bring to the role: Proven leadership experience, ideally as a Warehouse Team Leader or Warehouse Manager, with a track record of motivating and guiding high‑performing teams. Exceptional organisational skills with the ability to adapt in fast‑paced or changing environments. Ability to ensure the use and control of company resources. Commitment to continuous professional development for the entire team through shared learning and driving best practices. Calm and capable problem‑solving skills. Clear, concise communication that keeps everyone aligned. A personable and approachable style, with the ability to build working relationships at every level. Confidence in giving and receiving feedback with sensitivity. An understanding of business rationale and the ability to initiate and implement decisions that will achieve business goals and objectives. Strong focus and attention to detail skills. Why work with us? At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission — but we need more talented folks to join us if we want to achieve our global ambitions Aside from working with our all‑star team, here are the other benefits of coming on board: Private health insurance, along with extra dental and eye care cover. Enhanced parental leave. Cycle‑to‑work Scheme. Electric Car Scheme. Free Dermatica and MedExpress products every month, as well as family discounts. Access to a Headspace subscription, discounted gym memberships, and a learning and development budget. The shifts for this role will be 9am‑9pm (12‑hour shift) on a 4 on 4 off shift pattern. Please confirm you're happy with this pattern. #J-18808-Ljbffr