PALS Officer: Patient Experience

PALS Officer The closing date is 12 December 2025 The post holder will contribute to the operational management of Patient Advice and Liaison (PALS) enquiries and concerns received from patients and service users, in person, via telephone and via email. They will support facilitation of early resolution to queries and concerns and minimise the risk of...

Job summaryThe post holder will contribute to the operational management of Patient Advice and Liaison (PALS) enquiries and concerns received from patients and service users, in person, via telephone and via email. They will support facilitation of early resolution to queries and concerns and minimise the risk of enquiries escalating via the formal complaint...

Main area Corporate Services Grade NHS AfC: Band 3 Contract Permanent: 7 day service may be required Hours Part time - 22.5 hours per week (may move to seven days service - some weekend work may be required at later date) Job ref 177-CORP-7451527-A Employer James Paget University Hospitals NHS Foundation Trust Employer type NHS Site James Paget Hopsital Town...

A healthcare provider is seeking a Band 3 PALS Officer in Great Yarmouth to manage Patient Advice and Liaison enquiries. This part-time role (22.5 hours/week) requires excellent communication skills and IT proficiency. The post holder will facilitate the resolution of concerns from patients, ensuring effective communication and support. Responsibilities...

A healthcare provider in Great Yarmouth is seeking a PALS Officer to manage patient enquiries and concerns. In this role, you will provide essential support to patients and help facilitate solutions to their issues, ensuring a high level of communication. The ideal candidate will possess excellent communication skills and experience in a healthcare...

Patient Transport Liaison Assistant (PTLA) **Role Summary**: The role of PTLA is to ensure that patient flow in and out of a healthcare setting is maximised.The PTLA will work alongside the Senior Patient Liaison Assistant, Trust teams, patients, E-zec control and road teams to ensure effective communication across the service. The PTLA will often be...

A local healthcare provider in Great Yarmouth is looking for a dedicated receptionist to manage patient interactions and support the healthcare team. Applicants should have excellent communication skills and be proficient in Office applications. The position offers flexibility in hours, aiming for 25 to 30 hours weekly. Experience in healthcare settings is...

A leading community health services provider is seeking a Healthcare Technician to support the delivery of care in Great Yarmouth. The role involves managing clinical administration, assisting the nursing team, and directly engaging with patients. Successful candidates will have relevant health qualifications, experience in service delivery, and strong...

**Salary: up to £22,11.54 FTE (depending on level of experience, training and qualification)** **The Chiltern Hospital** in Great Missenden** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the...

Are you commutable to Great Yarmouth, Norfolk & looking for a fantastic opportunity within education? We are seeking to appoint some fantastic Childcare Officers at our wonderful partnering residential special school in Great Yarmouth, Norfolk. The Academy is a school for boys aged range 7 - 16 with Social, Emotional and Mental Health difficulties. During...