Business Management Manager, Airports

Business Management Manager, Airports At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‑edge tech to keep operations running like clockwork. We are proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. The Business Management Manager will manage Airport BU engagement and collaboration with GEOs to drive Airport BU business, ensuring growth, profitability, and high levels of customer engagement. Act as a key interface between the GEOs and the BU, translating strategic priorities into actionable plans and supporting the development, execution and growth of the Airport BU NB ACV, revenues and market relevance. What you will do Performance Management & Reporting: Monitor sales pipeline, revenue forecasts, KPI metrics (e.g. win rates, deal size, time to close) and key customer projects at BU, GEO and portfolio level to identify risks and opportunities, and coordinate activities to maximise Airport BU business – ensuring revenue growth, business retention, and expansion opportunities. Best Practice Sharing: Develop and manage process for sharing best practice and success across GEOs to improve internal collaboration and performance. Includes customer case studies, best practice in selling specific solutions, successful go‑to‑market strategies, etc. GEO Engagement, Collaboration and Communication: Coordinate BU and GEO engagement, communication and collaboration including tracking and follow‑up of actions, deliverables and priorities to achieve BU/GEO objectives including sales, revenue and margin. Go‑to‑Market Coordination with other BUs: Coordinate and support BU portfolio to align solutions and go‑to‑market strategy with other BUs (Borders, SFA, CD&E). Prioritise and Coordinate Training Plans: Define training priorities based on BU and Portfolio strategy aligned with GEO requirements. Build awareness on each GEO’s 3‑year and strategic plans, market dynamics and priorities within Airports BU. About your skills Bachelor’s degree or related field or equivalent work experience required. 5+ years of experience in business related and/or go‑to‑market roles within an international B2B technology environment. Track record of working in cross‑functional teams, especially across Product, Marketing, and Sales. Good understanding of airport business. Good communication, presentation and influencing skills. Collaboration & Cross‑Functional Influence – influence and collaborate effectively with internal cross‑functional teams to meet Airport BU goals. Commercial Acumen & Critical Thinking – ability to see big picture, evaluate information from multiple sources, question assumptions, and think logically to propose solutions. Data analysis – ability to analyse data, identify trends, and find patterns and insights. Communication & Presentation Skills – good verbal, written, and presentation skills to clearly convey key data and findings to different stakeholders. Program Management – ability to structure and manage cross‑functional initiatives. Resilience & Adaptability – maintains focus and momentum in dynamic, evolving environments. Time Management – plans and prioritizes work to meet commitments aligned with organizational goals. What we offer Flex Week: Work from home up to 2 days/week. Flex Day: Make your workday suit your life and plans. Flex‑Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: Employee Assistance Program (EAP) and Champion Health personalized platform. Professional Development: Training platforms including LinkedIn Learning. Competitive Benefits: Benefits suited to local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self‑identify in the application process. Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industries: IT Services and IT Consulting, Airlines and Aviation, and Telecommunications #J-18808-Ljbffr