Restaurant Floor Manager

7 days ago


Greater London, United Kingdom New Fame Foods Ltd Full time

We are looking for Floor manager for an Indian vegetarian restaurant. Join a growing Indian vegetarian restaurant chain as a Floor Manager, leading front-of-house operations and ensuring outstanding guest experiences during busy lunch and dinner services. Hindi speaking will be a strong added advantage for communicating with guests and team members across outlets.Key responsibilitiesSupervise and motivate service staff to deliver fast, friendly, and accurate vegetarian service on the floor.Manage seating, queues, and reservations to ensure smooth flow during peak hours and festival periods.Coordinate with the kitchen on order flow, buffet/thali refills, and out-of-stock items to minimise guest waiting and disappointment.Handle guest queries and complaints professionally, maintaining high satisfaction and encouraging repeat business.Maintain high standards of cleanliness, hygiene, and safety in all guest areas in line with company policies.RequirementsPrevious experience as a floor supervisor/manager in a restaurant, preferably Indian or vegetarian.Strong communication and people-management skills, with the ability to handle high-volume service calmly.Ability to speak Hindi fluently; other Indian languages are an added plus.Flexibility to work evenings, weekends, and festival days as per rota #J-18808-Ljbffr



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