Resource Planner

Role OutlineRole Outline Health Partners is one of the UKs leading providers of occupational health and wellbeing solutions we work with organisations across a wide range of industries to support the physical and mental health of their employees.We have a new and exciting opportunity for an experienced Resource Planner to join our Mobile Units team. Working as part of the central functions team you will be used to working in a fast paced agile environment.As a Resource Planner you will be an integral part of a team to coordinate escalated cases returned by our screening staffs including liaising with our case management and clinical teams and updating records in accordance with the escalation outcome and scheduling of any actions.Key ResponsibilitiesWorking within a team to identify and plan efficient service delivery on a national scale ensuring site visits and schedules are planned to optimal utilisation in turn ensuring best value to our customers needsAllocation of resources (People and Equipment) within our team scheduling portalSupporting our customers via phone and email planning site visits and preparation of visit schedules for our customers completion.Liaising with customer coordinators and their employees monitoring the completion of schedules and escalating where those are not filling to expected levels.Collation of information for handover to our national screening staffCompilation of regular attendance & activity reports to meet client requirementsAssisting with raising monthly invoice requisitionsWhat we are looking forTo be considered for this role you must have good organisational skills with the ability to prioritise tasks effectively alongside excellent attention to detail to ensure accuracy in your work. Strong teamwork skills are essential as is the ability to collaborate well with others. Proficiency in IT including the use of database systems Microsoft Outlook Word and some familiarity with Excel is required. Additionally strong verbal and written communication skills are important to interact professionally with colleagues and customers. The role also demands someone with initiative and a proactive approach who is willing to take an active role in their own development. Previous experience in customer service is essential as is the ability to provide a high level of support and ensure customer satisfaction.HoursThe role is full-time 37.5 hours per week 7.5hours per day where you will be expected to work during the core hours between 8.00am and 6.00pm Monday to Friday.LocationIn this role you will be working from home. You must ensure you have space to work from home and a strong internet connection.Remote Working DisclaimerPlease note we are only able to accept applications for those who reside in the UK for this remote vacancy. Working overseas is not permitted and all applicants must ensure they are able to legally work and reside in the UK during standard working hours. Any applications from individuals who are not able to meet these requirements will unfortunately not be considered.SalaryThe salary for this role is set at 24000K per annum.Company BenefitsOne of the best things about joining Health Partners is our rewards package. We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. You can expect to receive :Contributory pension scheme up to 6%Life assuranceStarting on 25 days annual leave plus bank holidays increasing with length of serviceDiscounted gym membershipCycle to work schemeAbout Health PartnersHealth Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UKs leading providers of occupational health and wellbeing solutions we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple : to empower people to lead healthier happier and more productive lives.With a strong focus on innovation and excellence Health Partners combines clinical expertise with a personal compassionate approach. Our multidisciplinary team of healthcare professionals including occupational health advisors physicians physiotherapists and counsellors delivers tailored evidence-based solutions designed to meet the unique needs of our clients and their workforce.We pride ourselves on fostering long-term partnerships built on trust professionalism and results. Whether its through workplace health assessments proactive wellbeing initiatives or mental health support Health Partners is dedicated to making a real difference.At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth ensuring that our employees feel valued and inspired to deliver their best. By joining Health Partners youll become part of a dynamic team thats passionate about driving positive change in the workplace and beyond.If youre ready to make a meaningful impact in the field of health and wellbeing wed love to hear from you. Together we can build healthier futures.Application ProcessTo apply scroll down and click Apply Now or go to Candidate Login at the top of this page.To discuss the role please contact the team atWe look forward to receiving your application and joining our teamDiversity & Inclusion StatementHealth Partners are a proud member of the Disability Confident employer schemeHealth Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. Were happy to discuss flexible working arrangements for this role should this be a requirement for you.We aim to become one of the most inspiring companies to work for and to achieve this ambition we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome applications from all backgrounds.Diversity and Inclusion forms an integral part of everything that we do bringing together the best talent helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone regardless of difference.To apply click Apply Now and youll be able to upload your profile / CV from there. If you require an alternative method of applying or would like to discuss this role further please send an email toWe look forward to you joining our teamKey SkillsGIS,JAWS,Military Experience,Business Management,Emergency Management,Joint Operations,Production Planning,Relationship Management,Strategic Planning,ERP Systems,Exercise Planning,MRPEmployment Type : Full-TimeExperience : yearsVacancy : 1 #J-18808-Ljbffr