Administrator

Job TitleAdministrator HoursPart-time (20 hours) with the potential to increase to Full-time for the right candidate. Monday to Friday hours required, no weekends. Contract TypePermanent LocationStokesley Business Park, North Yorkshire. Our office is on the first floor and accessed via stairs only. SalaryStarting at National Minimum Wage with the potential to increase upon successful completion of the probation period (6 months) and competency is demonstrated. About UsEstablished in 2013, Health Your Way CIC is a not-for-profit support organisation that provides information, advice and a range of services to support disabled people who wish to take control of their care and support through the use of personal health budgets and personal budgets. Health Your Way is closely linked and works alongside our sister company Cherry Training Ltd, a Training company providing complex health and social care training for carers. We are a small team based at Stokesley Business Park with some team members working from home in Cheshire. We offer a supportive working environment and have long-term team member retention. Role OverviewAs our Administrator, you will play a pivotal role in delivering efficient administrative support across both Health Your Way and Cherry Training Ltd. Your responsibilities will encompass a range of tasks aimed at ensuring accurate records are kept and our small team is fully supported. Key ResponsibilitiesRecording and Handling Information on our cloud-based systemsConfidentiality: Handle client information sensitively and confidentially, including password protecting documents.Document and Audit management: Organising and electronically filing documentsCertificates, Risk Assessments, Care Plans: Review and check for accuracyE-Learning: Adding and removing learners on the portal and system managementEmail: Monitoring and using our Admin email inbox and responding to queriesHandling Post: Opening, recording and sending post to the relevant departmentTelephone: Making and receiving calls from clients, commissioners and TrainersRecruitment Adverts: Posting job advertisements onlineDBS Check: Managing this process to enable applicants to complete their DBS checks onlineUpdating Basic Client budget sheets: Using Excel to update clients allocated budgets Key Skills And AttributesEmotional Intelligence and the ability to be empathicStrong attention to detail and accuracyExcellent organisational skillsEffective communication skillsAbility to meet deadlines and prioritise tasksFamiliarity with Apple Mac (training will be provided), Microsoft Office, Excel and Gmail Essential QualificationsGCSE or equivalent Pass of English and MathsNo experience is required but a willingness and ability to learn in a fast-paced environment is essential. Desirable Qualifications/ExperienceExperience using CRM softwarePrevious administrative experience in health, social care, or education sectorsExperience in handling confidential informationComfortable with using a computer proficientlyExperience of supporting or working with Disabled People BenefitsCompany Pension SchemeOpportunity to work in a supportive and collaborative teamProfessional development and training opportunities28 Days annual leave pro rataDay off for your birthday (if on a weekday) Equality & DiversityWe are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. How To ApplyIf you are a proactive and organised individual ready to support our team, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role. Closing Date: Monday 8th December at 5.00pm #J-18808-Ljbffr