Senior Field Installations Manager

3 days ago

Greater London, United Kingdom BHID Group Full time

BHID Group Ltd is now the UK’s leading home interiors specialist, and the ‘go-to’ brand for high end clients who are looking to furnish any area of the home. The business comprises three brands, Neville Johnson Furniture and Stairs, Tom Howley Kitchens and London Door Company and employs in excess of 550 employees. Department : Operations Location : London & South East Employment Type : Permanent Following a sustained period of growth we are now seeking to appoint a Senior Field Installations Manager for the London Door Company. The ideal applicant will likely have both practical hands‑on experience in the fitted door & window sector and / or the high end fitted furniture industry, will also have excellent communication skills, be approachable, of smart appearance and able to demonstrate a mature personality coupled with youthful enthusiasm. Age and gender are irrelevant, but an appreciation of high end bespoke manufacturing is desirable. A full UK driving licence is requisite. The Senior Field Installation Manager will report directly to the General Manager, with key responsibilities for : Managing the external functions with the support of two field installation managers and fitting teams. To ensure all work is completed in compliance with Company specifications and industry standards. Visit assigned installations and fitting teams to actively manage clients expectations. Oversee the management of fitting teams, ensuring vans and equipment are properly maintained. Handle client queries promptly with a proactive approach to ‘Aftercare’ support. Support the recruitment & training of fitters congruent with company standards. To undertake surveys prior to manufacture when providing holiday cover for the field installation managers. Working closely with both the Client Services & Planning co‑ordinators Benefits Competitive salary, contractual contributory pension + expensed company vehicle. 22 days plus bank holidays. Benefit Platform ‘BHID Connect’ for staff discounts and wellbeing hub. Access to online training courses to help you develop your skills. Full product training will be given to the successful applicant. Company car, fully expensed. Free parking. Free tea & coffee. Contractual pension. #J-18808-Ljbffr

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