IT Customer Service Representative
7 days ago
Customer Service Representative - IT ServicesCorsham10 month fixed term contract - £29,000An exciting opportunity has arisen for a technology focussed customer service representative to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part of a supportive, dynamic team handling incident management, change coordination and operational reporting.Key ResponsibilitiesLog and manage incidents and service requests, ensuring full and accurate documentationAssess and confirm priority levels, ensuring information is complete and up to standardDispatch tickets to the correct resolver teams and maintain clear ownership until resolutionCommunicate effectively with internal and external stakeholders regarding incident updates, planned maintenance and service interruptionsCoordinate scheduled and ad-hoc service tasks in line with operational prioritiesSupport reporting and change management processesContribute to monthly reviews, performance reports, and service metrics trackingCollaborate with various internal functions to deliver contracted and ad-hoc managed servicesEscalate service concerns promptly and maintain consistent productivityRequirementsITIL Foundation Certification is highly desirableSome experience in a service desk or IT customer support environmentAn understanding of service desk procedures and ticketing systemsEnthusiastic and self-motivated with a genuine interest in service deliveryStrong communicator with professional telephone and written skillsExcellent problem-solving skills and ability to stay calm under pressureFamiliarity with change control and operational data centre tasks is an advantageMonday - Friday (09:00 - 17:30) with hybrid working options after training/probation.Please note; you must be eligible for Security Clearance (minimum 5 years UK residency). #J-18808-Ljbffr
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Field Sales Representative
7 days ago
Corsham, United Kingdom Lister Lift Trucks Ltd Full time**Experienced Field Sales Representative** **£23,000 -£31,000 + uncapped commission** We are seeking a Field Sales Representative to join our team. As our Field Sales Representative, you will be responsible for generating new business and driving sales growth through building strong relationships with customers, promoting our products and services and...
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Defence Digital
2 weeks ago
Corsham, United Kingdom Ministry of Defence Full time**Details**: **Reference number**: - 256164**Salary**: - £33,830**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - MOD - Strategic Command**Type of role**: - Business Management and Improvement - Communications / Marketing**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...
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Customer Services Advisor
7 days ago
Corsham, United Kingdom Octavian Wine Services Full timeIf you have a passion and determination for delivering an outstanding Customer Service and are looking for a new challenge, we are looking for you. Octavian is the world’s leading fine wine storage specialist with over 30 years of experience. We provide storage and delivery services for the fine wine and specialist wine trade. This is an exciting...
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Customer Services Advisor
1 week ago
Corsham, United Kingdom Octavian Wine Services Full timeIf you have a passion and determination for delivering an outstanding Customer Service and are looking for a new challenge, we are looking for you. Octavian is the world’s leading fine wine storage specialist with over 30 years of experience. We provide storage and delivery services for the fine wine and specialist wine trade. This is an exciting...
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Hybrid IT Service Desk Pro: Incident
7 days ago
Corsham, United Kingdom Context Recruitment Ltd Full timeA leading technology services provider in Corsham is looking for a Customer Service Representative to enhance their IT support services. This role includes managing incidents, coordinating service tasks, and collaborating with internal teams for service delivery excellence. The ideal candidate will have a strong customer service focus, some IT support...
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Customer Delivery Lead — In-Life Services
1 week ago
Corsham, United Kingdom COMPUTACENTER LIMITED Full timeLife on the team As a Customer Delivery Manager (In-life) you will be responsible for the delivery of services to Computacenter customers. This may be part of a team of Customer Delivery Managers on a larger account, or you may take responsibility for the full scope of services on a smaller engagement or set of accounts. Within your area of responsibility,...
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Customer Service Assistant
5 days ago
Corsham, United Kingdom Haine and Smith Full time**Customer Service Assistant (Optical Advisor)** The position of Optical Advisor is one which is both varied and rewarding. Our Optical Advisors are a vital link between our patients and professional staff and might best be described as ‘the face of Haine & Smith’, since they are usually the first point of contact for visitors to the practice. **Main...
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Patient Services Manager
2 weeks ago
Corsham, United Kingdom Pharmaxo Full time**_Patient Services Manager_** **_Commit to excellence.Join our team “Where patients come first”._** **About us** Pharmaxo Pharmacy Services Limited is a growing clinical homecare provider in an expanding market offering greater convenience to patients whilst delivering efficiencies to the NHS. The compounded drugs used in its drug services are...
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Corsham, United Kingdom Computacenter AG & Co. oHG Full timeA leading technology and services provider is seeking a Customer Delivery Manager to oversee service delivery and ensure high customer satisfaction. Responsibilities include managing a diverse delivery organization, implementing service improvements, and maintaining financial performance. Ideal candidates will possess strong IT Service Management skills and...
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IT Service Delivery Lead – Customer Success
20 hours ago
Corsham, United Kingdom Computacenter Full timeA leading technology service provider is seeking an Information Technology Service Delivery Manager to join their team in Corsham, UK. In this role, you will manage delivery services for key customer accounts, ensuring high-quality service and stakeholder satisfaction. You'll be responsible for performance measurement, risk management, and continuous...