Internal Sales Executive

At TÜV SÜD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TÜV SÜD.

About the Role:

We’re looking for a proactive and customer focused Inside Sales Executive to join our growing commercial team. This role combines customer engagement, quotation management, and close collaboration with our Business Development Managers (BDMs) to deliver exceptional service and support customers bringing new products to market.

You’ll be helping clients across commercial, consumer, and industrial sectors navigate key regulatory and compliance processes - including CE Marking, FCC Certification, Electrical Safety, EMC testing, RF testing and Global Market Access - ensuring they receive the guidance and support they need from enquiry to certification.

Key Responsibilities

1. Managing Inbound & Transactional Enquiries

* Respond to inbound customer enquiries via phone and email

* Understand customer needs and advise on suitable compliance and testing services

* Generate accurate quotations using our bespoke in-house Quote Tools

* Maintain accurate and up-to-date customer records within the CRM system, ensuring all activities, quotes, and communications are logged and tracked

2. Supporting Business Development Managers (BDMs)

* Assist BDMs with quote generation and customer proposals

* Provide commercial and administrative support across active projects

* Ensure timely, professional responses to all customer and partner requests

3. Enabling Product Market Access

* Support customers taking products to market - Commercial, Consumer, and Industrial

* Coordinate services related to CE Marking, Radio, EMC, and Electrical Safety testing

* Facilitate FCC Certification and Global Market Access for international approvals

* Work closely with technical experts to ensure accurate information and smooth project delivery

What We Offer

* Full support and mentoring from our expert technical and commercial teams

* Clear career development pathways - Technical or Commercial

* Ongoing training in compliance, certification, and global regulatory standards

* A collaborative, fast-paced environment where your contribution truly matters

About You

We’re looking for someone who is or has:

* Experienced in a customer-facing role and knows how to build rapport, listen actively, and create positive experiences

* Experienced handling administrative tasks independently

* Some exposure to sales activity — whether supporting a team, shadowing, or taking part yourself

* Confident and professional when engaging with customers

* Organised, detail-oriented, and able to manage multiple enquiries simultaneously

* Interested in technology, product development, and global compliance

* Eager to learn, grow, and progress within a technical sales environment

* Able to work on site to enable collaboration with colleagues

Further Information

TÜV SÜD in the UK offers a competitive salary and benefits package that includes a minimum of 33 days holiday entitlement (for full-time employees, including public holidays), a contributory Group Personal Pension Plan and a non-contributory Group Life Assurance Scheme. We also offer various Salary Exchange/Sacrifice schemes (buying/selling holiday, cycle to work scheme, pensions), incentive schemes and comprehensive wellbeing support (Employee Assistance Programme, Dental Scheme and Occupational Health services). Dependent on their role, employees may also be eligible for hybrid/permanent homeworking, a Company Car/Car Allowance and Private Medical Insurance.

At TÜV SÜD, we have employees from more than 100 different countries collaborating together. People of different backgrounds, skills, and pursuing different life goals. Our strength comes from these countless and varied perspectives.

We are committed to be an inclusive and diverse workplace by welcoming people of all backgrounds. We want Diversity & Inclusion (D&I) to be a foundation of our company and create an environment where all our employees can trust they will be treated with respect, regardless of gender, nationality, ethnic background, faith, beliefs, disabilities, age, sexual orientation, or identity. As such, our employees are expected to behave at all times in a manner consistent with TÜV SÜD Code of Ethics and Company values.

We firmly believe embedding D&I in the heart of what we do will inherently contribute to the success of TÜV SÜD. Click here to find out more about Diversity at TÜV SÜD