Sales & Service Team Lead - Contact Centre

2 weeks ago


Newcastle upon Tyne, United Kingdom Lookers Crewe Full time

A leading automotive group in Newcastle upon Tyne is seeking a Team Leader for their Customer Contact Centre. The role focuses on driving sales and bookings while ensuring exceptional customer experiences. You will lead and develop a high-performing team of customer advisors, manage KPIs, and improve service quality. Ideal candidates are passionate about customer service and possess strong leadership skills. Join us to create a centre of excellence at our company.
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