Independent Domestic Abuse Advocate

We're looking for a kind, empathetic and compassionate Independent Domestic Abuse Advocate to join our Homelessness Services in Tower Hamlets. £30,000.00 per annum, working 40 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The working pattern for this role is: Monday - Friday 9am-5pm This is a fixed Term Contract until March 2027 What you'll do: Look Ahead IDVAs have the personal qualities required to manage customer expectations alongside the responsibilities of their role. Day to day IDVA activities include: Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork Building supportive, trusting relationships with customers and creating a positive atmosphere. Regular attendance at MARAC Making relevant safeguarding referrals. Support Customers to obtain Non-Molestation Orders where needed and any other civil remedies available to them. Working proactively with Look Ahead services to manage domestic abuse risk internally. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Exudes a warm friendly presence and open behaviour Prefers working as part of a group or team Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement Has a practical and logical mind and is naturally well organised What you'll bring: Essential: Experience of Risk assessments and safety planning with domestic abuse victim/survivors In depth knowledge and understanding of the issues facing victim/survivors who have experienced domestic violence and abuse and/or sexual violence. An understanding of the intersection of multiple disadvantages, such as mental health, homelessness and substance use. Knowledge and understanding of trauma and a trauma-informed practice. Experience of conducting needs and risk assessments. Experience of providing needs-led support to clients with a variety of support needs. Experience of building and maintaining partnerships with other agencies. Desirable: IDVA Qualification Experience of working in any of the following areas: Young People; Mental Health; Homelessness; Learning Disabilities Knowledge of options for and rights of victims of DVA and proven ability to use in casework, including knowledge of relevant legislation relating to DVA. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please our website for full Job Description #J-18808-Ljbffr