Technical Services Coordinator
3 days ago
Technical Service Coordinator – 18 months FTC to cover maternity,Milton KeynesSalary £34,525.00 – Office based with some flexibility.Our client is a market leader within the Medical Equipment industry; they’re looking to recruit a Technical Service Coordinator to cover maternity leave for 18 months.This role is to provide support to the business core accounts to deliver timely and professional customer service to the customers who call into the Customer Support Centre to deliver a seamless consolidated service for their technical and product enquiries.The ideal person will have a solid background in handling/responding to customer calls and emails. You will have exceptional relationship building skills, with customers and partner suppliers of parts and equipment. You will have a calm, logical approach, and take down technical instruction and information to pass to an engineer.Strong MS Dynamics service experience is essential or equivalent in Salesforce, and it would be an advantage if you have worked in a similar role within the medical or technical industries (but not essential as full training will be given)Main ResponsibilitiesRespond to inbound customer calls via the dedicated MSC/Customer Service hotline.Manage and resolve mailbox enquiries.Accurately log faults within the MS Dynamics CRM for partner and supplier equipmentScheduling the following activities:Emergency call outsRoutine Maintenance PPM visitsUrgent Field Corrective Action & ECR requirementsCollaborative working with the field service engineering team to meet customer requirementsEscalation of customer issuesInventory managementContinually strengthen and develop relationships with business partnersAttend all required company training including Health and Safety trainingKEY SKILLS AND EXPERIENCE:Comprehensive skills in Microsoft Dynamics and Microsoft Office SuiteMinimum 2 years’ experience of working in a customer service environment working towards KPI targetsKPI report writing experience for customer accountsHighly skilled in English communicationExperience in dealing with escalations to different stakeholdersExperience of working within the field of diagnostics (desirable)Commercially AstuteExperience of working with managed service contractsThis is a pivotal role within a small team in the business and although short term, could lead to more opportunities.We are an equal opportunities employer and welcome applications from all qualified candidates. #J-18808-Ljbffr
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Senior Technical Coordinator
2 weeks ago
Milton Keynes, United Kingdom Vistry Group Full timeJob DescriptionIn a NutshellWe have an exciting opportunity for a Senior Technical Coordinator to join our team within Vistry Northern Home Counties at our office in Milton Keynes. As our Senior Technical Coordinator, you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception...
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Senior Technical Coordinator
2 weeks ago
Milton Keynes, United Kingdom Vistry Group Full timeIn a NutshellWe have an exciting opportunity for a Senior Technical Coordinator to join our team within Vistry Northern Home Counties at our office in Milton Keynes. As our Senior Technical Coordinator, you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its...
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Senior Technical Coordinator
2 weeks ago
Milton Keynes, United Kingdom Vistry Group Full timeIn a NutshellWe have an exciting opportunity for a Senior Technical Coordinator to join our team within Vistry Northern Home Counties at our office in Milton Keynes. As our Senior Technical Coordinator, you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its...
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Senior Technical Coordinator
2 weeks ago
Milton Keynes, United Kingdom Vistry Group Full timeIn a NutshellWe have an exciting opportunity for a Senior Technical Coordinator to join our team within Vistry Northern Home Counties at our office in Milton Keynes. As our Senior Technical Coordinator, you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its...
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Senior Technical Coordinator
3 weeks ago
Milton Keynes, United Kingdom Vistry Group Full timeIn a NutshellWe have an exciting opportunity for a Senior Technical Coordinator to join our team within Vistry Northern Home Counties at our office in Milton Keynes. As our Senior Technical Coordinator, you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its...
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Technical Services Coordinator
6 days ago
Milton Keynes MK DF, United Kingdom Sysmex Full time £24,000 per yearOverviewWe are seeking a highly organised and detail-oriented Technical Services Coordinator to join our dynamic team. This role involves providing administrative support, managing data entry, and coordinating technical operations within our organisation. The ideal candidate will possess strong office experience, excellent computer skills, and a professional...
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Senior Technical Coordinator
3 weeks ago
Milton Keynes, United Kingdom Vistry Group Full timeJob DescriptionIn a NutshellWe have an exciting opportunity for a Senior Technical Coordinator to join our team within Vistry Northern Home Counties at our office in Milton Keynes. As our Senior Technical Coordinator, you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception...
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Technical Coordinator
2 weeks ago
Milton Keynes, United Kingdom Vistry Group PLC Full timeTechnical Coordinator - Milton Keynes Job Type: Full timeIn a Nutshell… We have an exciting opportunity for a Senior Technical Coordinator to join our team within Vistry Northern Home Counties at our office in Milton Keynes. As our Senior Technical Coordinator, you will be able to demonstrate a pro-active approach to design development, working within a...
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Client Services Coordinator
2 weeks ago
Milton Keynes, United Kingdom BSI Full timeWe exist to create positive change for people and the planet. Join us and make a difference too! Client Services Coordinator - Milton Keynes office-based, one year fixed term contract About the role - Our Client Services Coordinator (CSC) Team within Regulatory Services (RS) is looking for a Client Services Coordinator who services a global client base of...
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Customer Services Coordinator
1 week ago
Milton Keynes, United Kingdom Quality Personnel Services Limited Full timeOur Client is looking for an excellent customer service coordinator to join there company based in Milton Keynes. You will play a key role in the customer service team by taking a leading role in the business administration and customer routines. This is a significant team player role that will require drive, energy and enthusiasm and demand a great...
