Real Estate

2 weeks ago

London, Greater London, United Kingdom Fidelity International Full time

Real Estate - Yardi Systems Administration Assistant Manager

Real Estate - Yardi Systems Administration Assistant Manager

Apply locations: Cannon Street Office, FIL Bengaluru Office

Time type: Full time

Posted on: Posted 8 Days Ago

Job Requisition ID: J55792

About the Opportunity

Job Type: Permanent

Application Deadline: 04 April 2025

Title: Yardi Systems Administration Assistant Manager

Department: Investment Management

Location: London, Kronberg, Luxembourg, Bangalore

Job Type: Full Time

Reports To: Yardi Systems Administration Manager

We're proud to have been helping our clients build better financial futures for over 50 years. Join our Real Estate Operations team and feel like you're part of something bigger.

We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients, and our business.

About your team - Real Estate Operations

The real estate business was founded in 2006 and launched its first funds for institutional investors in 2008, attracting a range of blue-chip clients from the UK, continental Europe, and Asia. Our experienced team of fund managers, analysts, and operations professionals are based in 5 locations across Europe.

Real Estate Operations is responsible for providing support to the Real Estate Investment managers, research team, and other group functions.

About your role

The role will be an excellent opportunity for an individual who has in-depth knowledge of Yardi Voyager with experience in system administration support.

The role holder will help manage and enhance Yardi Voyager to ensure value maximization, improve process efficiency, and maintain an appropriate controls environment.

The role will also involve working closely with other FIL departments as well as external third-party service providers.

About you

Experience and Qualifications Required

  • 2+ Years' experience supporting Yardi products, particularly Yardi Voyager 7S
  • Experience implementing and upgrading Yardi Voyager
  • Experience working with multiple Property Managing Agents (both UK and Europe)
  • Understanding of systems related to property management processes (e.g., AP, AR, Treasury, Lease admin, etc.)
  • Attention to detail and a strong work ethic

Key Responsibilities

  • Setup New Legal Entities and Properties
  • Triage user requests/issues
  • Setup General Ledger & Bank Accounts
  • Resolve third-party Property Managing Agents issues/requests
  • Respond to information requests using standard reports within Yardi Voyager
  • Oversee data quality and investigate data quality issues
  • Provide general system training to both internal and external users
  • Support the development of Policies & Standard Operating Procedures
  • Create & maintain Invoice Templates and Workflows
  • Coordinate User Access & IP Information Collection
  • Complete Custom System Setup (Invoice templates, workflows, etc.)
  • Organize & manage system & UAT Testing
  • Research and present New Yardi Voyager Features
  • Co-ordinate updates, software changes, or emergency issues with all users
  • Perform System Maintenance and Update Tasks as part of BAU Activities
  • Drive Process Improvements, Simplification, and Automation of Processes
  • Monitor Client Central for Latest Webinars, Product Updates, Documentation & Technical Tips
  • Attend Yardi Advanced Solutions Conferences (YASC) and User Group Meetings
  • Take minutes and notes from YASC, UK User Group, and other meetings as necessary
  • Ensure compliance with procedures and controls and internal risk policies

Feel rewarded

We'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.

For more about our work, our approach to dynamic working, and how you could build your future here, visit careers.fidelityinternational.com.

As an international financial services organisation, we are in-scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it.

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