Business Support Officer

Business Support Officer – NHS Join to apply for the Business Support Officer role at NHS. Job Summary The post holder will provide comprehensive technical, administrative, and coordination support across the Estates & Facilities Directorate, with a primary focus on healthcare planning, space management, project delivery, and the effective day-to-day running of the administration function. They will manage the allocation and supervision of administrative work within the directorate, coordinate space utilisation and decant/relocation programmes, maintain accurate asset records, support site-wide audits, and contribute to service improvement projects. Working closely with the Senior Management Team, the post holder will ensure that services are delivered efficiently, records are maintained accurately, and communication is clear across all stakeholders. CLOSING DATE IS INDICATIVE. ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS. Main duties Provide a full, high-quality administrative service to the Estates & Facilities and Capital team, taking the lead for identified areas and overseeing day‑to‑day performance of the administration tasks. Supervise and allocate work across the administrative function, ensuring appropriate skill mix, quality assurance, and timely delivery of outputs. Develop and implement systems, processes, and policies to support efficient allocation, monitoring, and delivery of administrative tasks. Ensure Helpdesk functions are supported, contractor sign‑in/out, and responding to enquiries via telephone and email. Establish and prioritise an annual work plan for areas of responsibility, contributing to the delivery of team objectives and Trust priorities. About Us Homerton Healthcare NHS Foundation Trust is a high‑performing and flourishing organisation serving the population of Hackney, East London, The City and beyond. We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of 'Outstanding' from the Care Quality Commission (CQC). Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home. Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times. We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly. Homerton has a proud tradition of supporting and developing its staff, including its well‑regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits. Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list. Details Date posted: 28 November 2025 Pay scheme: Agenda for change Band: Band 5 Salary: £37,259 to £45,356 a year p.a. inc. Contract: Permanent Working pattern: Full‑time Reference number: 293-CSEP-0626 Job location: Homerton Healthcare, Homerton row, Homerton, E9 6SR Person Specification Education – Essential NVQ Level 3 in a relevant Business Admin/Information subject. Skills and Abilities – Essential Strong organisational skills with the ability to prioritise and manage multiple tasks in a fast‑paced environment. Highly proficient IT skills, including Excel, databases, and presentation tools. Desirable Skills Attention to detail, with ability to maintain accurate records and ensure data integrity. Experience – Essential Significant administrative experience within a busy office or estates/facilities environment. Experience in producing reports and dashboards from data. Desirable Experience Experience of managing or supporting reception/front‑of‑house functions. Knowledge – Essential Knowledge of project management principles and reporting frameworks. Desirable Knowledge Awareness of estates/facilities processes, including space planning and compliance requirements. Trust Values – Essential Understanding and demonstration of the Trust Values. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Employer details Employer name: Homerton Healthcare NHS Foundation Trust Address: Homerton Healthcare, Homerton row, Homerton, E9 6SR Website: https://www.homerton.nhs.uk/ #J-18808-Ljbffr