Ward Manager Assistant

Band 3 Ward Manager Assistant (Castle Ward - Rheumatology/Endocrine)Are you an enthusiastic person who would enjoy working in a diverse, exciting and rewarding clinical area? Castle ward currently has an opportunity to appoint a Ward Manager Assistant to join our friendly, professional and successful team.Castle ward is a 29 bedded unit specializing in the care of rheumatology and endocrine patients. The Ward is also a medical ward that admits patients with general medical conditions.We are looking for an enthusiastic person who will enjoy working in a busy environment working with a multi-professional group.You will work closely with the clinical team to support the smooth running of the ward by providing administration and secretarial support.As a new role, you will be instrumental in helping to review administration processes and identifying more efficient and effective ways of working.You will support enquiries from patients and their visitors and liaise with staff from other wards and departments.Main duties of the jobYou will work closely with relevant staff to identify, develop and implement administrative systems on the ward.This may include the following:Providing secretarial support.Ensuring relevant paperwork is available for ward meetings, patient discharges, communication with health visitors and external healthservices, etc.Preparing and typing letters and reports, including the recording and reporting of Action Notes from ward meetings.Assisting in analysing and responding to service user feedback in order to improve services.Assisting the planning of the Off Duty Rota.Collating Annual Leave and Sick Leave information for staff.Assisting in organising mandatory and other training for the staff.Organising the servicing and maintaining the log of equipment and estates and facilities issues, liaising directly with the appropriatedepartments.Assisting and actioning matrons rounding's where required.Assisting in the administrative process for the recruitment of new staff.Procuring ward goods/supplies relevant to the service, within agreed budget.About usReading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK.The CQC rated the care provided by the Royal Berkshire NHS Foundation Trust as Good.Our values: Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen.Job responsibilitiesPlease refer to the attached Job Description and Person Specification for further details of the role.Person SpecificationQualificationsGCSE or equivalent in English and Maths, grades A-CAdministration/Customer Care or acquired equivalent experienceSkills, Knowledge, AbilitiesExperience of using Microsoft Office, including Word and ExcelExperience of working in a multidisciplinary teamCustomer Care experienceExperience of handling patient/customer queriesExperience of using patient data systemsExperience of working in a healthcare settingDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr