Resident Services Manager

10 hours ago

Greater London, United Kingdom Synced Talent Full time

Resident Services Manager / Senior Host South London Up to £35,000 plus bonus Overview Be the friendly face of a brand new building Synced is looking for a Senior Resident Host / Resident Services Manager for our client within the residential BTR sector in South London. In this role you’ll be the heartbeat of our client’s site operations, ensuring their residents feel safe, supported and cared for. Whether it’s welcoming a new arrival, solving an issue or simply being a reassuring presence, you’ll help create a calm, secure and welcoming atmosphere. This is more than just a job, it’s about being part of a community, making a difference and ensuring residents feel at home. Role Outline Be the go-to person for resident queries, support and guidance. Help build a welcoming, inclusive community with your friendly, proactive approach. Conduct viewings and support sales enquiries when needed. Manage check‑ins, lockouts and general queries with empathy and efficiency. Respond to noise complaints and welfare concerns with a calm, professional approach. Solve problems on the spot, escalating when necessary. Carry out regular building patrols and … #J-18808-Ljbffr

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