Housing Area Manager

2 weeks ago

Newsham Northumberland, United Kingdom Anchor Full time

Job Title: Rented Housing Area Manager

* Location: Home based with regular travel across Northumberland.

* Contract Type: Part-time, Fixed Term Contract

* Hours: 18.75 per week - Monday-Wednesday afternoon

* Salary: Up to £46,537 per annum, pro rata

* Role Profile: (url removed)

* Interview Date: 1st December 2025, face to face at Hollyoak House, Northumberland.

At Anchor, we’re passionate about providing high-quality housing and support to older people across the country. We're looking for an inspiring and proactive Area Manager to join our team and make a real difference in the lives of our residents.

About the Role

As a Rented Area Manager, you will lead, develop, and support a housing team across a designated geographical area, ensuring exceptional operational delivery and customer satisfaction.

Key Responsibilities:

* Oversee daily operations across multiple sites, ensuring efficiency, compliance, and high service standards.

* Lead and coach teams to deliver strong performance aligned with our values and housing strategy.

* Foster excellent resident relationships, resolving issues effectively and driving satisfaction.

* Conduct safety audits, manage risk, and respond to emergencies with professionalism.

* Manage budgets and resources to achieve financial targets and goals.

* Build strong partnerships with contractors, local authorities, and community organisations.

* Monitor KPIs and performance, reporting regularly to the Operations Manager.

* Oversee contracts such as catering, cleaning, and care/support services, ensuring they meet resident needs.

What We’re Looking For

You’re a confident and dynamic leader who can manage people, processes, and partnerships with care and efficiency. You embrace change, think creatively, and thrive in a role where no two days are the same.

You’ll bring:

* Strong interpersonal and communication skills, with the ability to manage performance robustly and fairly.

* Agility in decision-making and a problem-solving mindset.

* Experience managing teams, with a focus on development and high performance.

* A flexible, resilient approach—comfortable working independently and collaboratively.

* Confidence managing sensitive information and engaging with diverse stakeholders.

* Excellent organisational and time-management abilities.

* Competence with Microsoft Office and a willingness to learn new systems.

Qualifications & Requirements:

* Educated to A-Level standard or equivalent, with a willingness to gain further qualifications if needed.

* Full UK driving licence and access to a car, or ability to travel efficiently across your area by other means.

* Willingness to undertake regular training and attend external meetings/events

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