Connectivity Technical Manager
2 days ago
OverviewRegular London Accommodation Job ID:5831. Update 2025-10-09.About UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees across 30 countries, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that deliver the perfect trip at the best price for every traveller.The Role:Join our team as a Connectivity Manager, where you’ll support hotel partners with technical connectivity, troubleshoot integration issues, and help ensure a smooth booking experience for travellers worldwide. We’re looking for a tech-savvy communicator who’s eager to grow in a fast-paced global travel company. Ready to make an impact on millions of journeys?In this Role, you’ll be responsible for:ResponsibilitiesInternal Technical Response: forward universal issues to regional or global headquarters with accurate and complete descriptions for long-term solutions; identify possible causes and address individual and/or basic issues; provide the first technical response and feedback to the local team for system connectivity concerns.Partner Integrations / Technical Engagement Management: assist with Pilot/Beta processes, act as liaison between Client/Support and Partner; work with internal teams and partners to analyze/troubleshoot integration and operation issues; create and maintain accurate integration documentation for new integration, enhancement and migration; provide API integration and testing support both internally and externally; perform end-to-end testing with partner system connectivity.What you'll Need to Succeed:Direct experience in Connectivity with hotels and accommodation providers.Experience in the hotel front desk and/or reservation systems is a plus, especially knowledge of CRS, PMS, and any other hotel distribution systems and API languages (XML).Ability to multitask, prioritize, and escalate when needed.Strong stakeholder management across technical and commercial teams.Excellent communication skills in English; Chinese or other European languages are a plus.Why Trip.com GroupWe offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it\'s a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.What’s more?Rapid global growth offers abundant career opportunities at various levels and in multiple functions.Internal transfer is encouraged, and a global job rotation program enables you to pursue a global career path and make a global impact.Learning opportunities to further your career in leadership, soft skills, and professional expertise.Flexible work arrangements.Company-sponsored greetings and activities at holidays, birthdays, and team events.Find out more at https://careers.trip.com. #J-18808-Ljbffr
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Connectivity Technical Manager
1 week ago
London, United Kingdom Trip.com Group Full timeAbout Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products...
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Connectivity Technical Manager
1 week ago
London, United Kingdom Trip.com Group Full timeAbout Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products...
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Connectivity Technical Manager
1 week ago
London, United Kingdom Trip.com Group Full timeAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products...
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Connectivity Technical Manager
1 week ago
London, United Kingdom Trip.com Group Full timeJob DescriptionAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional...
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Connectivity Technical Manager
1 week ago
London, United Kingdom Trip.com Group Full timeAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products...
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Connectivity Technical Manager
1 week ago
London, United Kingdom Trip.com Group Full timeAbout UsFounded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products...
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