Homeless Officer

2 weeks ago


Walsall, United Kingdom Coyles Full time

One of my local government clients is seeking an experienced and knowledgeable Homeless Officer to join our team on a short-term project supporting hospital discharge pathways for patients who are homeless or at risk of homelessness. This is a vital role requiring a confident professional with a strong understanding of housing legislation and experience within a local authority homelessness service.

About the Role

The successful candidate will work closely with hospital teams, Adult Social Care, and Housing Services to coordinate effective discharge arrangements and ensure patients receive appropriate housing advice and support. This position involves conducting statutory homelessness assessments and producing decision letters in line with legislative requirements.

Key Responsibilities

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Attend hospital multi-disciplinary team (MDT) meetings and coordinate housing-related discharge planning

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Provide housing advice and options to patients with complex or urgent needs

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Complete statutory homelessness assessments under Part 7 of the Housing Act 1996

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Prepare and issue Section 184 decision letters and other statutory notifications

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Liaise with NHS partners, Adult Social Care, and internal housing teams to secure suitable accommodation and support

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Manage a varied caseload efficiently, ensuring compliance with the Homelessness Reduction Act 2017 and Council policy

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Maintain accurate records and ensure timely case progression

Essential Requirements

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Experience working within a local authority – this is essential

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Strong working knowledge of homelessness legislation, including the Housing Act 1996 and Homelessness Reduction Act 2017

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Proven experience conducting homelessness assessments and issuing Section 184 notifications

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Background in working with homeless clients, ideally within a hospital discharge or housing advice setting

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Excellent written and verbal communication skills

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Ability to manage complex cases and work collaboratively in a fast-paced, multi-agency environment

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DBS clearance (required prior to start)

If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd



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