Senior Customer Access Specialist

2 weeks ago


Peterborough, United Kingdom Peterborough City Council Full time

A local government authority in the UK is looking for a Senior Customer Access Specialist to join their Customer Access team. This role focuses on providing a professional and customer-focused front door service, ensuring high quality and satisfaction. Ideal candidates will demonstrate excellent communication skills, the ability to manage high call volumes, and prior experience in using various IT systems. The position allows for remote work alongside on-site duties at Sand Martin House, promoting a collaborative environment in service delivery.
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