Client Services Director
1 week ago
Accelerating Life-Changing Solutions to Global Healthcare Challenges is the vision that unites us through a shared sense of purpose, whatever the role.It speaks to the significant challenges that exist within global healthcare, and how we, as one team, can help to deliver better solutions and outcomes for our partners and for patients everywhere, sooner. Your job description outlines the important role and responsibilities that you own in achieving this vision.Importantly too is how we go about living our vision. This is defined by the Prime mission:Through a pioneering fusion of the finest expertise in science, strategy, evidence, technology and creativity we deliver the world-class outcomes that our global partners trust to achieve their goals.It speaks to collaboration and to everyone’s responsibility to bring together the diverse expertise that exist across our team to deliver world-class outcomes.On this foundation, we have defined four core values, these represent the shared principles that guide our behaviours every day, whatever your role:Be Brave, Be Human, Be Passionate, Be Exceptional.At Prime these values are integral to who we are. They are there to guide you in your role and support you on your personal journey to success. They shape our culture and support us in achieving our vision together, as one global team.The roleThe Client Services Director (CSD) plays a pivotal role in the management of the agency. Reporting to the VP of Medical Communications, the CSD drives strategic account growth, financial performance and operational excellence in line with company vision and values. Key responsibilities include leading client relationships, optimising workflow and financial KPIs, overseeing business development efforts, and ensuring high standards of service delivery. The CSD also contributes to wider agency leadership, supports new business pitches, and mentors team members to ensure long-term success and talent development. With over 10 years of relevant experience, ideally in a full-service med comms agency, the role demands strong leadership, strategic thinking, financial acumen, and outstanding communication and relationship-building skills.10+ years’ relevant experience, preferably in a full-service medical communications agencyQualificationsIdeally, a life sciences degree, preferably combined with a Master’s or PhD, or other relevant qualificationExcellent interpersonal / relationship development skills – able to influence colleagues and clients, and to actively listenStrong team playerSolutions-based, with complex problem-solving abilityVisionary leadershipAbility to motivate a workforce and lead by example, with effective management and delegation skillsCommunication and negotiationPresentation skillsUnderstanding of a multi-faceted business operationStrong financial acumenPlanning and forecastingExcellent organisational skills, time management and adherence to deadlinesHigh attention to detailExtremely good written and oral communication skills (including presentation skills)Benefits33 days annual leaveBirthday day off5% pension contributionPrivate medical health insuranceWORKsmart - allows employees to have flexibility around their start and finish timeHybrid working #J-18808-Ljbffr
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Client Services Director
1 week ago
City Of London, United Kingdom OSF Global Services Full timeOverviewThe Client Services Director is accountable for the overall health, profitability, and growth of assigned client accounts. This includes ensuring consistent delivery quality, maintaining positive executive-level client relationships, driving account revenue expansion, and achieving internal financial and operational targets.The role requires...
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Client Services Director
1 day ago
City Of London, United Kingdom Lumanity Full timeOverview / About us Lumanity is dedicated to improving health outcomes by accelerating and optimizing access to life-changing medicines. As a global strategic partner that brings together strategy, evidence, engagement, and technology, we were designed to engineer breakthrough value to tackle our clients’ toughest challenges by revolutionizing how value is...
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Client Service Director, Advertising
2 weeks ago
City Of London, United Kingdom Syneos Health Communications Full timeJoin to apply for the Client Service Director, Advertising role at Syneos Health Communications Candidate Profile & Who We Are Join our award‑winning advertising team at Syneos Health, where innovation meets creativity. Syneos Health is an integrated healthcare communications agency that provides a full range of creative communications services. The Syneos...
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Director, Client Services
5 days ago
City Of London, United Kingdom Waystone Full timeA specialist services firm in the City of London is seeking a Director in Client Services to lead a team and enhance client relationships. The role requires over 7 years of experience in Investor Relations or Client Relations, along with proven team management abilities. Ideal candidates will possess a degree in Finance or a related field, and familiarity...
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Client Director
2 weeks ago
City Of London, United Kingdom AIG Full timeJoin to apply for the Client Director role at AIG. We are looking for a Client Director to grow your career at the forefront of insurance distribution. Overview The Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines and drives new business activity. The team provides an elevated, personalised...
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Director, Medical Affairs Client Services
2 weeks ago
City Of London, United Kingdom IQVIA Full timeA leading global healthcare provider is seeking a Director, Client Services in London to drive growth and manage client relationships across a portfolio of accounts. The successful candidate will provide strategic leadership, mentor the Account Management team, and oversee initiatives that enhance client engagement and program delivery. This role is crucial...
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Client Director
2 weeks ago
City Of London, United Kingdom Aon Full timeClient Director – Marine Hull (Hybrid) Aon’s Global Broking Centre is recruiting a Client Director/Broker for the Marine Hull team based in London. This hybrid role offers flexibility to work both virtually and from the London office. Responsibilities Client management and broking, serving a worldwide portfolio of clients on a wholesale and retail basis,...
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Client Service Director
4 days ago
City Of Stoke-On-Trent, England, United Kingdom CPM UK Full time £60,000 - £120,000 per yearJob DescriptionAbout UsAt CPM, we work with some of the world's biggest brands to deliver exceptional customer experiences and drive commercial success. We're looking for aClient Service Directorto join our UK Client Service team. This full-time role offers a competitive salary, working Monday to Friday, 37.5 hours per week. You'll enjoy 26 days of holiday...
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Client Director
2 weeks ago
City Of London, United Kingdom Aon Corporation Full timeThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Client Director - Global Clients Are you ready to work with some of the world's most prestigious global clients? Do you want a role where you can make a real impact by delivering innovative solutions and driving growth? As a Client Director at Aon Global, you'll...
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Client Director
1 week ago
City Of London, United Kingdom American International Group Full timeClient Director page is loaded## Client Directorlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR2505160Join us as a Client Director to grow your career at the forefront of insurance distribution.**Make your mark in Client and Broker Engagement**Our Client and Broker Engagement (CBE) team manages AIG’s major client...
