Project Manager

About Us At Mercedes-Benz Financial Services, employees are at the heart of our business. Our colleagues provide a range of financial solutions designed around the changing needs of our diverse customers. It doesn’t matter the colour of your skin, the beliefs you value, the people you love or the tattoos you wear – we support you for being you. Job Title Project Manager Closing Date 8 December 2025 Responsibilities Manage and control project initiation, agreeing scope, resourcing, cost estimation and approval by relevant stakeholder groups. Lead, monitor and control project performance (scope, cost, schedule, quality and deliverables), including change control, risk management and escalation of issues that the team cannot resolve. Together with service quality management determine project quality goals and act according to these throughout the project to ensure quality deliverables and compliance with Mercedes-Benz standards. Provide day‑to‑day leadership and direction to the project team and manage all project resources, including subcontractors. Supplier management to include engagement with suppliers, support of supplier evaluation, review of suppliers in terms of adherence to Mercedes-Benz standards and management of the supplier in the delivery of their commitments. Coordinate the architecture, design and development activities through suppliers as required or internal resource pool as appropriate. Ensure delivery of required documentation to the agreed standards and policies on each project or enhancement. Manage, control and report project budgets and resource utilisation. Establish and execute a communication plan with the project team and the customer. Manage formal reporting of project into the Mercedes-Benz Project Management Office as appropriate. Provide regular project status to the sponsors, stakeholders and customers and ITM Management where required. Manage effective stakeholder communication up to level 4 in the organisation, through Project Steering committee meetings and regular project updates. Provide a full test and release plan for each project or enhancement for review. Manage user acceptance testing. Obtain acceptance and approval of project deliverables from the business project lead and/or the Sponsors. Manage stakeholder acceptance of project deliverables. Manage handover of project into operational support. Perform project close and lessons learned activities. Manage relationships with various ITM units within ITM UK, other markets and Head Office. Ensure project needs are met while maintaining a long‑term sustainable relationship. Manage Business Partners within UK Companies (MBFS, MBUK, etc.) and Head Office functions as required. Manage external service providers as required to perform the role and deliver results. Qualifications Experience of working with software suppliers and outsourced solution providers. Knowledge of the Automotive Captive Finance market. Ability to apply project management disciplines and processes. Ability to anticipate potential project related problems, and to analyse and resolve problems. Ability to identify, eliminate or contain technical and business risks. Experience with the organisations development and project methodology. Understands the IT organisation and its current processes. Understands concepts associated with organisational change. Strong leadership and communication skills. Strong customer facing/service skills. Strong presentation and facilitation skills. Strong stakeholder management skills including influencing skills. Ability to work under pressure and deal with many tasks simultaneously. Ability to work in a changing environment where ambiguity exists and judgement calls are required to determine the way forward. Ability to work within a team. Ability to manage project budgets. Benefits We offer a competitive salary and discretionary bonus structure. You’ll also love our products as much as we do, with access to our colleague car schemes. Join our pension scheme and a flexible benefit pot that can be used to find the benefits that are right for you. We support your wellbeing with an Employee Assistance Programme, Mental Health First Aiders and Inclusion Advocates, and flexible opportunities to support work‑life balance. We also encourage your development, with the training and knowledge you need to reach your potential. Next Steps Please apply online via Taleo. Include a copy of your CV. You’ll be asked a series of questions through the online application process, including one confirming that you have discussed your application for this position with your Line Manager. The Mercedes‑Benz recruitment process reflects our obligations under relevant UK legislation. Unless otherwise stated, we are only able to progress applications from candidates who have the right to work in the United Kingdom. #J-18808-Ljbffr