ServiceNow Technical Delivery Consultant
1 week ago
Location: UK - Hatfield | Job-ID: 212774 | Contract type: Standard | Business Unit: Information TechnologyLife on the teamOur ServiceNow Operations team is looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems.The ITSM employed is a critical 24/7 system used both internally within CC as well as by customers and third parties around the world. It delivers a set of tools that are underpinned by ITIL principles, enabling us to deliver, measure, manage, and improve the IT infrastructure support services to our customers.While delivering a system rich in functionality, it is imperative that we can implement such tools for our customers in a standard and repeatable manner at the required level of quality.What you’ll doPerform a complex range of incident/problem management activities to meet business requirements.Deliver fixes for incident-related issues through either configuration or development (codefix).Escalate incidents in line with company processes to ensure demands are met.Deliver App and Plug-in upgrades (Team Connect, CISCO Smart Bonding) and manage deployment of code to ensure consistency across the platforms.Perform patch testing and maintenance along with monitoring the performance of the ITSM platform.Engage with Development and other GIS teams to analyse, document, and report on work completed to ensure compliance with company procedures.Adapt quickly to dynamic team environments to maintain consistent effective contribution.Identify own development needs in line with business objectives.Provide specialist guidance and advice to less experienced colleagues to ensure a consistent approach and adherence to design coding and standards.Act as a role model for colleagues regarding technical and behavioural competencies.Act in accordance with Computacenter Information Security Policies and report any potential or actual security events or other security risks to the organisation.What you’ll needStrong understanding of ServiceNow best practices.Minimum 3 years of proven experience as a ServiceNow developer or admin on medium to large scale ServiceNow platforms with excellent communication skills.Minimum 3 years of experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS, etc).Extensive experience in IT Service Management, with a focus on incident management.Experience working in a SaaS environment.Ability to effectively communicate with all levels of the organisation.Be highly organised, meticulous, structured, and methodical in delivery.Take full ownership of technical and business issues.Additional informationCountry: UKLocation: Hatfield – minimum two days per week onsiteHours: 37.5 per weekRole Type: PermanentAbout usWith over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform, and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation and enabling people and their business. #J-18808-Ljbffr
-
ServiceNow Technical Delivery Consultant
2 weeks ago
Hatfield, Hertfordshire, United Kingdom Computacenter Full time £44,000 - £60,000 per yearServiceNow Technical Delivery ConsultantCountry: UKLocation: Hatfield – minimum two days per week onsiteHours: 37.5Role Type: PermanentLife on the teamOur ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems.The ITSM employed is a critical 24/7 system and used both internally within...
-
ServiceNow Technical Delivery Consultant
1 week ago
Hatfield, United Kingdom Computacenter AG & Co. oHG Full timeSelect how often (in days) to receive an alert:ServiceNow Technical Delivery ConsultantLocation: UK - Hatfield | Job-ID: 213801 | Contract type: Standard | Business Unit: ServiceNowLife on the teamOur ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems.The ITSM employed is a critical...
-
Servicenow Technical Delivery Consultant
2 weeks ago
Hatfield, United Kingdom Computacenter Full time**Location**: UK - Hatfield | **Job-ID**:213801 | **Contract type**:Standard |** Business Unit**: ServiceNow **Life on the team** Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as...
-
ServiceNow Technical Delivery Consultant
1 week ago
Hatfield, Hertfordshire, United Kingdom Computacenter2024 Full time £40,000 - £80,000 per yearLocation: UK - Hatfield | Job-ID: 213801 | Contract type: Standard | Business Unit: ServiceNowLife on the teamOur ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems.The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third...
-
ServiceNow Technical Delivery Consultant
3 weeks ago
Hatfield, United Kingdom COMPUTACENTER (UK) LIMITED Full timeJob DescriptionLife on the teamOur ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems.The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL...
-
ServiceNow Technical Delivery Consultant
2 weeks ago
Hatfield, United Kingdom COMPUTACENTER (UK) LIMITED Full timeLife on the teamOur ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems.Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third...
-
ServiceNow Technical Delivery Consultant
1 week ago
Hatfield, United Kingdom COMPUTACENTER (UK) LIMITED Full timeLife on the teamOur ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems.Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third...
-
ServiceNow Technical Delivery Consultant
3 weeks ago
Hatfield, Hertfordshire, United Kingdom COMPUTACENTER (UK) LIMITED Full timeLife on the team Our ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems. The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL principles that...
-
ServiceNow Technical Delivery Consultant
3 weeks ago
Hatfield, United Kingdom COMPUTACENTER LIMITED Full timeLife on the teamOur ServiceNow Operations team are looking for a Technical Consultant to configure and support IT Service Management (ITSM) systems.The ITSM employed is a critical 24/7 system and used both internally within CC as well as Customers and Third parties around the world. It delivers a set of tools which are under-pinned by ITIL principles that...
-
ServiceNow ITSM Delivery Specialist
1 week ago
Hatfield, United Kingdom Computacenter Full timeAn established industry player is seeking a Technical Consultant to join their dynamic ServiceNow Operations team. This role involves configuring and supporting IT Service Management systems, ensuring high-quality service delivery that adheres to ITIL principles. You will engage in incident management, provide fixes through configuration or development, and...
