Assistant Complaints

1 week ago


City of Edinburgh, United Kingdom The City of Edinburgh Council Full time

A local government authority is seeking an Assistant Complaints Officer to manage communication and provide high-level administrative support in handling adult social work complaints. The successful candidate will coordinate service improvements and produce performance reports. The role is based in Edinburgh, offering a salary range of £29,173 – £33,287 for a commitment of 36 hours per week. The position will also include background checks, aiming to ensure a diverse and inclusive workplace culture.
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  • City of Edinburgh, United Kingdom The City of Edinburgh Council Full time

    Assistant Complaints Officer – The City of Edinburgh Council Location: Waverley Court, Edinburgh Salary: £29,173 – £33,287 per year Hours: 36 per week, 52 weeks per year Role Summary To contribute to the delivery of an effective complaints service by ensuring all communication is logged, screened appropriately and responded to within statutory...


  • City of Edinburgh, United Kingdom The City of Edinburgh Council Full time

    Job Details Location: Waverley Court Salary: £29,173 - £33,287 Hours: 36 per week, 52 weeks Role Summary To contribute to the delivery of an effective complaints service by ensuring all communication is logged, screened appropriately and responded to within statutory timescales. To provide high level administrative support to the Advice and Complaints Lead...


  • City of Edinburgh, United Kingdom The City of Edinburgh Council Full time

    Assistant Complaints Officer Waverley Court Salary: £29,173 – £33,287 Hours: 36 per week, 52 weeks Job Description Ensure all communication is logged, screened appropriately and responded to within statutory timescales. Provide high level administrative support to the Advice and Complaints Lead and services in the investigation of adult social work /...

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    City of Edinburgh, United Kingdom The City of Edinburgh Council Full time

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