Street Works Administration Assistant

SP Electricity North West manages and invests in the power network that supplies electricity to the 2.4M homes and businesses across the North West. Our 2,400 colleagues manage the 13,000 km of overhead lines, 44,000 km of underground cables and thousands of electricity substations to keep power flowing and support green growth. We’re one of six distribution network operators in the UK and are regulated by Ofgem. We’re proud that in December 2024 we were named Utility of the Year by Utility Week magazine who said we punched above our weight and used innovation to solve some of the industry’s most difficult challenges. Come and be part of our team and make a difference. Now part of the Iberdrola and ScottishPower group, we’re collectively building smarter, greener electricity networks that will get Britain growing by investing in a better future, quicker. A Fantastic Opportunity: Street Works Administration Assistant This role will be 37 hours per week based over seven days, so some weekend work will apply. This role is a fundamental part of SP ENW’s commitment to minimise the financial and reputational risks associated with street works non‑compliance and to support the company objective of achieving street works excellence. Responsibilities End-to-end administrative process for permits Urgent or non-urgent SLG & reinstatement defects Related fines or costs Traffic management coordination & requests Issue of work instructions for reinstatement including variations Defective apparatus related queries Act as an interface between internal & external stakeholders Support the business in company incentives & changes to legislation Respond to and resolve defective apparatus requests Support the business in the event of environmental incidents What We’re Looking For Previous administrative experience (essential) Flexibility to work on weekends & bank holidays as part of a rota (essential) Comfortable and competent to work alone or as part of agile working (essential) Good understanding of NRSWA, TMA (Traffic Management Act) and its associated legislation & codes of practice including SROH, The Safety Code etc. Adaptable and flexible working style with the ability to respond to changing situations and areas of work (essential) Customer focus with the ability to communicate with both internal and external stakeholders (essential) Working knowledge of computers and mobile devices (essential), experience of Symology Aurora & Street Manager (desirable) What We’re Offering An annual bonus scheme 25 days annual leave increasing with length of service Private Healthcare Employee rewards portal offering discounts on several well-known brands Market-leading contributory pension scheme Employee assistance programme Opportunity for professional development through our L&D function Job Details Seniority level: Entry level Employment type: Full-time Job function: Administrative Industries: Utilities Should you require any additional support with your application, or any adjustments please contact our Recruitment team at careers@enwl.co.uk or on 0845 366 0092 (option 2). Any offer made will remain conditional until pre‑employment checks are complete to a level deemed satisfactory by SP Electricity North West. Due to the nature of this role, references from previous employers, a Disclosure and Barring Service (DBS) check and a Drug & Alcohol test will be required. We reserve the right to close this vacancy early. We don’t accept speculative CVs from agencies. Any received we will assert ownership of the candidate and no fee will be payable. #J-18808-Ljbffr