Technical Specialist

Logistics Is Our Business. People Are Our PassionDematic didn't become an intralogistics innovator overnight. It happened thanks to the drive, creative thinking, and dedication of our team members.Dematic is a global engineering company that designs, builds, & life cycle supports logistics solutions that optimize material & information flow—from receiving to shipping, within the four walls of the factory, warehouse, or distribution centre.When you join our team, you will be empowered to think big and take charge of your career; allowing you to shape your future as you tackle some of the toughest technical and logistical challenges around. We need your tech savvy and innovative approach to help us continue to transform the industry with world-class, leading-edge solutions.We OfferCareer DevelopmentCompetitive Compensation And BenefitsPay TransparencyGlobal OpportunitiesLearn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”Tasks And QualificationsWorking for a globally recognised customer the role demands the dedication and professionalism Dematic Customer Services is synonymous for in the industry. As a Technical Specialist you will be...Making your impactProviding technical support alongside the shift teamsProviding robust corrective and preventative fault resolutionTo maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customers site.Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.Undertake AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manualsTo undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practicesAdvanced diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairsPrioritise system faultsCompliance with Health & Safety legislation at all timesEnsure quality of output at all timesTo accurately record all work undertakenInvolvement in continuous improvement and enhancement opportunitiesMaintain product flow at all timesEnsure on-site spares are kept to optimum levelsRepresent the company in a professional manner at all times and maintain customer relationsAdherence to the Quality processes and procedures as set out by the companyFully interact with the customer in day to day activitiesMonitor and steer third party support contracts to ensure delivery of key service KPI’sBe a path of escalation and control during breakdown situationsContributing to the teamHNC in Electrical / Mechanical EngineeringIOSH working safely (desirable)Advanced knowledge of electrical controls system experience including inverter drives, barcode scanning equipment, Profibus / Profinet / ASi-bus / ASi-Safe / Ethernet etc.Advanced PLC knowledge required (Siemens preferred)PC, database, comm’s networks knowledge (preferred)Warehouse Control System / Warehouse Management System knowledge (preferred)Recognised Engineering ApprenticeshipA working understanding of Mechanical, Electrical & Electronic technical manuals & drawingsAdvanced fault finding ability and aptitudeWorking at height experience and willingnessPrevious experience of working with various conveyor / automation systemsExcellent level of PC literacyUnderstanding of pre-preventive maintenance (PPM) schedulesWorking knowledge of FEM and BS standards governing the automated warehouse industryHave a continuous improvement mentality #J-18808-Ljbffr