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Assistant Store Manager
2 weeks ago
AR MANI OUTLET - CHESHIRE OAKS – ASSISTANT STORE MANAGER Join us at Armani Outlet Cheshire Oaks, where luxury meets affordability. Discover timeless pieces and modern staples for all, reflecting the impeccable craftsmanship and Italian design synonymous with the Armani brand. Role Overview As the Assistant Store Manager, you will be instrumental in supporting the overall success of our outlet. Reporting directly to the Store Manager, you will play a pivotal role in day‑to‑day operations, leading by example to drive sales, provide exceptional customer service, and guide the team towards profitability and growth. You will oversee store operations in the absence of the Store Manager, maintaining a positive work environment that fosters teamwork and individual development. Responsibilities Analyze sales and performance data to identify trends, opportunities and areas for improvement, and provide recommendations to the Store Manager. Train and empower the store team to deliver exceptional performance in all areas of responsibility, including product skills, customer service, CRM, visual merchandising, remote and shop floor sales. Ensure all team payroll changes are communicated to HR. Support the Store Manager in effectively managing the staff rota to ensure floor coverage and smooth store operations. Assist the Store Manager in completing administrative responsibilities (sales reports, petty cash, shipping records, vendor records, HR records, etc.). Build and maintain relationships with customers and actively engage in building customer loyalty. Assist the Store Manager in conducting daily team briefings. Support team recruitment, onboarding and training of new staff. Oversee the delivery of goods to ensure timely and efficient stock management. Support career growth by identifying potential paths and encouraging professional development while continuously reviewing team performance. Address employee concerns, conflicts and issues with a supportive and empathetic approach. Requirements Excellent leadership and team management skills, with the ability to motivate and develop a diverse team. Excellent communication and interpersonal skills. Strong organisational and time management abilities with attention to detail. Knowledge of visual merchandising standards and inventory management. Ability to analyse data and make data‑driven decisions. Strong sales and customer service orientation, with the ability to build and maintain customer relationships. Ability to work in a fast‑paced environment and handle multiple tasks simultaneously. Benefits Competitive salary and bonus opportunities. Generous employee discount on all Giorgio Armani products. Employee Assistance Program (EAP) – providing access to medical and mental health support services. Exciting career development opportunities within a global luxury fashion brand. Vibrant and inclusive work environment that fosters creativity and personal growth. As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family. #J-18808-Ljbffr
