Veterinary Receptionist

2 weeks ago


Lichfield, United Kingdom Vet Record Careers Full time

Veterinary Receptionist (Part-Time / Maternity Leave) We are hiring a Veterinary Receptionist for the Pool House Small animal team. Responsibilities Answer phones and triage patients. Take payments over the phone and at the desk, allocate client accounts, and cash up daily takings. Transfer patient histories, clean surgery waiting rooms, and put up medications. Book appointments and provide excellent customer service. Travel to all four branches and work weekends and bank holidays on a rota basis. About the Rota Shifts are split across five days, between 7:30 am and 7:30 pm (Mon‑Fri), with weekend and bank holiday cover required. Work alongside a team of 16 receptionists across all four branches, led by a Head of Reception and supported by a branch co‑ordinator. Benefits 6.6 weeks annual leave FTE Additional annual leave on your birthday added to holiday allowance Enhanced family‑friendly policies (maternity, paternity, adoption, shared parental, surrogacy pay) Cycle to work scheme Employee wellbeing initiatives Non‑accidental injury support Learning and development via IVC Evidensia Academy Pawsome Benefits – reward gateway with discounts and cashback at 100+ retailers Pension scheme Discounted staff pet care Location: Lichfield, England, United Kingdom #J-18808-Ljbffr



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