Team Leader

Job Title: Resettlement and Inclusion Team Manager Section: Resettlement and Inclusion Team Salary: Grade 9Location: DudleyContract: Full-time, Fixed Term 2 years We are seeking an experienced Resettlement and Inclusion Team Manager to lead a dedicated team delivering high-quality housing support and resettlement services. This is a pivotal role in shaping and managing services that support refugees, vulnerable individuals, and those at risk of homelessness, ensuring compliance with legislation and best practice. You will provide strategic leadership, oversee operational delivery, and drive continuous improvement across the Resettlement and Inclusion Team. Working closely with internal departments, elected members, and external partners, you will ensure that our services are effective, inclusive, and responsive to community needs. Key Responsibilities Lead and manage the Resettlement and Inclusion Team, ensuring high performance and professional standards. Develop and implement strategies, policies, and procedures to meet service objectives and statutory requirements. Oversee delivery of government refugee resettlement schemes and homelessness prevention initiatives. Manage budgets effectively, ensuring value for money and financial accountability. Build and maintain strong partnerships with stakeholders, including community representatives and external agencies. Ensure compliance with safeguarding, health and safety, and equality policies. Drive continuous improvement, innovation, and customer satisfaction across all services. Represent the Council at regional and national forums, promoting best practice and sharing learning. Desired Attributes Operational experience working in a relevant housing environment. Proven track record in staff management, performance monitoring, and service improvement. Strong knowledge of housing law, refugee resettlement schemes, and homelessness prevention. Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively. The ability to work collaboratively within a local government context. Commitment to equality, diversity, and community cohesion. Qualifications Minimum A-level standard or equivalent (GCSE Maths and English at grade C or above). Relevant professional qualification (or willingness to work towards). Evidence of ongoing professional development and management training. Workplace Attendance: Working in the office 3+ days a week (pro-rata) So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy. Online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk. If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/. If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk. Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/ N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications. #LI-DMBC2019 Attached documents Team Leader RIT JD.doc Team Leader RIT PS.doc Employee Benefits List.pdf #J-18808-Ljbffr