Customer Care Executive
1 week ago
Job Title: Customer Care ExecutiveDates: December 22nd - January 2nd (excluding bank holidays: 25th, 26th, 1st Jan)Handover: Wednesday 17th December, remote via Teams (minimum 4 hours)Pay: £14-16phrHours:10:00 AM - 6:00 PM (30 min break)29th December: 10:00 AM - 4:00 PM (in office; early finish)Location:Victoria, LondonWork from home: 24th and 31st December (office closed)The RoleProvide proactive and exceptional customer service to ecommerce and retail customers. Act as main point of contact for customer queries and take ownership of requests via email, live chat, and telephone.Main ResponsibilitiesManage online customer queries (email 80% of the time), telephone, and live chatResolve order discrepancies including exchanges and refunds in a timely mannerAdvise customers on products and assist with placing ordersUpdate customer profiles accuratelyCollaborate with team members and other departments to ensure consistent, high‑quality serviceManage orders from VIP clients, including bespoke or special requestsProvide operational support to the warehouse if needed (online orders, returns, faulty items)Flag customer feedback and communicate it to the management teamExperience & SkillsPrevious experience in customer service, preferably fashion, retail, or ecommerce (email-focused)Familiarity with customer service platforms and email systems (Zendesk experience essential)Strong IT literacy (MS Office essential; Shopify experience a plus)Exceptional written and verbal communication skillsProfessional and confident telephone mannerClear understanding of consumer legislation and service standardsAbility to multitask, use initiative, and remain calm under pressureTeam player with the ability to work independentlyFlexible, enthusiastic, proactive, and solution‑orientedAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website #J-18808-Ljbffr
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Temporary Customer Care Executive
6 days ago
City Of London, United Kingdom Office Angels Full timeJob Title: Temporary Customer Service Executive Start Date: Monday 8th December 2025 Duration: 2 months - possible extension Hours: 09:00 - 17:30 Pay: £13.85 This role requires working two days in the office and three days remotely - HYBRID WORKING Are you a pet lover and enjoy working with animals then this role is the role for you! If you own a dog you...
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Temporary Customer Care Executive
1 week ago
City of London, United Kingdom Office Angels Full timeJob Title: Temporary Customer Service Executive Start Date: Monday 8th December 2025 Duration: 2 months - possible extension Hours: 09:00 - 17:30 Pay: £13.85 This role requires working two days in the office and three days remotely - HYBRID WORKING Are you a pet lover and enjoy working with animals then this role is the role for you! If you own a dog...
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Customer Support Executive
13 hours ago
London, United Kingdom Log my Care Full time**About us**: Log my Care is one of the fastest-growing Care Software start-ups in the UK, having quadrupled its customer base since 2020. Our mission is to digitise the social care sector (care homes and home care agencies) and help hundreds of thousands of carers to provide a better quality of care to the UK’s most vulnerable people. The sector is over...
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Customer Success Executive
24 hours ago
London, Greater London, United Kingdom Executive Talent Full timeA unique opportunity is available for a Customer Success Executive to work for a leading edge software provider in London. We're looking for someone who is highly motivated, flexible and organised, candidates who enjoy working on a wide variety of tasks will find this position hugely rewarding.ResponsibilitiesDeliver user coaching face-to-face or by phone in...
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Temporary Customer Care Executive
1 week ago
City of London, United Kingdom Office Angels, UK Full timeJob Title: Temporary Customer Service ExecutiveStart Date: Monday 8th December Duration: 2 months - possible extensionHours: 09:00 - 17:30 Pay: £13.85This role requires working two days in the office and three days remotely - HYBRID WORKINGAre you a pet lover and enjoy working with animals then this role is the role for you! If you own a dog you would even...
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Customer Success Executive- London
1 week ago
London, Greater London, United Kingdom Executive Talent Full time £25,000 - £35,000 per yearThis role is a unique opportunity to be part of an early stage business that has all the backing to become a world leader. We have an exciting opportunity for a Customer Success Executive at our office in Bond Street, London. This role will give you the chance to make a real difference, offering up new challenges every day. Highly motivated, flexible and...
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Customer Care Executive
10 hours ago
London, United Kingdom Just eat Takeaway.com Full time**Who we are!** We are Just Eat for Business (part of the Just Eat Takeaway group), and we're on a mission to change the way people work - both in the office and at home! We make it easy for your teams to order great food for any occasion at home or in the office. As a Customer Care Executive at Just Eat for Business, you will be working in a fast paced and...
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Customer Care Executive
2 days ago
London, United Kingdom lastminute.com Full timeCompany Description At the heart of our culture is a commitment of inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect...
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Customer Marketing Manager
2 weeks ago
City Of London, United Kingdom Log my Care Full timeAbout usLog my Care is the platform for next-generation care providers. We’re built for forward-thinking care teams who want to move beyond outdated systems and deliver the very best person-led care. Our mission is to enable providers to deliver proactive care—helping teams anticipate needs, prevent issues before they arise, and give people the best...
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Customer Support Executive
3 days ago
London, United Kingdom Log my Care Full time**About us**: Log my Care is one of the fastest-growing Care Software start-ups in the UK, having quadrupled its customer base since 2020. Our mission is to digitise the social care sector (care homes and home care agencies) and help hundreds of thousands of carers to provide a better quality of care to the UK’s most vulnerable people. The sector is over...
